OTDS Push Connector API - how do you increase connection timeout

detrick fennell

We have created a REST web service as a OTDS Push Connector and see read timeouts in the log. How do we increase the timeout time? We have already modified timeout settings on the REST service but do not know how to modify the settings in OTDS. Below is sample of errors we receive.

2020-12-23 12:44:51.668 [nio-8080-exec-5] WARN com.opentext.otds.pc.api.PushConnectorAPI - Test Connection failed with: java.net.SocketTimeoutException: connect timed out 

2020-12-23 12:44:51.668 [nio-8080-exec-5] DEBUG com.opentext.otds.common.rest.OTDSExceptionMapper - Error from REST API for [PUT /otdsws/rest/connectors/rest/verification/connection]. HTTP status 400 [status code: 3010] [error message: java.lang.RuntimeException: Test Connection failed with: java.net.SocketTimeoutException: connect timed out] 

2020-12-23 12:44:55.715 [nio-8080-exec-8] DEBUG com.opentext.otds.pc.api.impl.ICFLogger - tClass: org.identityconnectors.framework.api.operations.ValidateApiOp Method: validate Message: Enter: validate() 

2020-12-23 12:44:55.715 [nio-8080-exec-8] DEBUG com.opentext.otds.pc.api.impl.ICFLogger - tClass: org.identityconnectors.framework.api.operations.ValidateApiOp Method: validate Message: Return: null 

2020-12-23 12:44:55.715 [nio-8080-exec-8] DEBUG com.opentext.otds.pc.api.impl.ICFL

As stated on the WCF Rest service that we are using as the connector that follows the OTDS Push Connector API specification we modified the following binding settings:

receiveTimeout="00:10:00"

sendTimeout="00:10:00"

closeTimeout="00:10:00"

openTimeout="00:10:00"

Karen Weir

Post has been added to the Content Server area for visibility, as well as the My Support forum.