Hello all,
I am running /OTX/RM_MAKE_RECORDS program from SAP to add a document in Content Server and I see the following error in ot-elib logs:
2021-04-16 13:24:39,224 ERROR [pool-14-thread-18] com.opentext.ecm.services.entlib.impl.ELService -- ******statusMsg EnterpriseLibrary.Error doesn't match
2021-04-16 13:24:39,224 ERROR [pool-14-thread-18] com.opentext.ecm.services.entlib.impl.ELService -- ******statusMsg EnterpriseLibrary.Error doesn't match
2021-04-16 13:24:39,224 ERROR [pool-14-thread-18] com.opentext.ecm.appsrv.webservices.APIException -- makeRecord() call for creating item failed!
com.opentext.ecm.services.entlib.ELServiceException: Creating element failed!<Fri Apr 16 13:24:39 CEST 2021> [{error_namespace=ELService, error_code=CreateFailed, error_category=Operation}] (com.opentext.livelink.service.core.LivelinkException: You do not have permission to access that function)
at com.opentext.ecm.services.entlib.impl.LesService.createRecord(LesService.java:493)
at com.opentext.ecm.services.entlib.impl.ELService.makeRecordEx(ELService.java:5445)
at com.opentext.ecm.services.entlib.impl.ELService.makeRecordExWithRetry(ELService.java:4942)
at com.opentext.ecm.services.entlib.impl.ELService.processMakeRecordsTask(ELService.java:6219)
at com.opentext.ecm.services.entlib.impl.ELService$MakeRecordsTask.call(ELService.java:17163)
at com.opentext.ecm.services.entlib.impl.ELService$MakeRecordsTask.call(ELService.java:17031)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: com.opentext.livelink.service.core.LivelinkException: You do not have permission to access that function
at com.opentext.livelink.service.core.ExceptionUtil.throwLivelinkException(ExceptionUtil.java:71)
at com.opentext.livelink.service.enterpriselibrary.EnterpriseLibrary.createDocument(EnterpriseLibrary.java:365)
at com.opentext.ecm.services.entlib.impl.LesService.createRecord(LesService.java:475)
Any idea on what might be wrong?
User performing the action has all the permissions on the folder structure.