OpenText IM Services Fundamentals
Technical overview of the platform
The platform is purpose-built for delivering Information Management applications and services in a highly secure and highly available multi-tenant architecture.
This white paper outlines the platform’s key design characteristics including its infrastructure components, platform tools, tenancy model and administrative functions. It also describes the SLAs that govern operation of the platform.
Security of content, transactions and access is an essential element of the platform’s design. This white paper describes the platform technology that secures and protects content and communication, and the additional compliance and governance measures in place on the platform to further protect customer content.
Topics covered:
- Tenancy and Concepts
- Platform Infrastructure
- Service Level Agreements
- Secure Communication and File Encryption
- Admin Center
- Compliance and Governance
Discuss with the community:
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