Need help debugging undocumented error - "XOA-2000 [system error] : jm_create() failed, error 204"
Our fax service suddenly stopped working, despite no changes on our side.
Here is what we are sending in (we have some steps to transform the json into xml, this is prior to that step, so if any more info is needed I can dig in further and provide):
{ "documents": [ { "documentID": "123", "documentContent": "Hello World!" } ], "documentType": "text", "destinations": [ { "phone": "omitted on purpose" } ] }
Here is the error we are getting from OpenText when attempting to post to the JobSubmit endpoint:
{ "Envelope": { "Header": { "Response": { "SenderKey": "http:\/\/messaging.easylink.com\/2_6_x\/JobSubmit", "ProcessingID": "xxxxx" } }, "Body": { "JobSubmitResult": { "Status": { "CompletionTime": "2021-08-09T14:28:32.064Z", "SubmissionTime": "2021-08-09T14:28:13.655Z", "StatusCode": 0 }, "MessageResult": { "Status": { "CompletionTime": "2021-08-09T14:28:32.064Z", "SubmissionTime": "2021-08-09T14:28:13.671Z", "StatusCode": 1, "StatusMessage": "XOA-2000 [system error] : jm_create() failed, error 204" } } } } } }
Has anyone encountered this before? How can I fix it?
We've also reached out to OpenText for help, so if I get a helpful response from them, I will post here.
0
Categories
- All Categories
- 123 Developer Announcements
- 54 Articles
- 152 General Questions
- 148 Thrust Services
- 57 Developer Hackathon
- 37 Thrust Studio
- 20.6K Analytics
- 4.2K AppWorks
- 9K Extended ECM
- 918 Core Messaging
- 84 Digital Asset Management
- 9.4K Documentum
- 32 eDOCS
- 190 Exstream
- 39.8K TeamSite
- 1.7K Web Experience Management
- 10 XM Fax
- Follow Categories