500 Error when sending a fax

JaredA · 2021-11-02T19:59:26+00:00

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We are getting intermittent 500 errors when trying to send faxes. Then if we try to send the same fax again it will work.

We get {"error_code":"2000","error_message":"Internal Server Error"} with a 500 status code.

Does anyone know how to get more data on this error so we can try to work a way around it?

Thanks.

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Comments

mparvathi_2021

We could see that you have used invalid coversheet name which is not found in the system that is the reason why you got above 2000 error code and 500 status code