User step configured with smart view opens in classic view
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We are having exactly the same issue. We've got a test environment that has been upgraded to Content Server 22.1 and are experiencing the same. I see this is a question from Feb. Did you ever get this resolved?
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I have found the same. Wouldn't be that big an issue, but we have recently put in a lot of work to make all our workflow steps SmartView. And the link from the emails open in Classic by default as well. Unfortunately we are not quite ready to turn off Classic View altogether although we are encouraging more and more people to start using SmartView.
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