Postman Collection for Core Case Management (CCMA) including examples
The Postman Collection for Core Case Management (CCMA) provides examples for the CCMA REST API calls.
Click here to get the collection
Using the Postman Collection
Authentication
Use the Get Auth Token request to get an access token. This will automatically be saved as the environment variable tenant access_token
, which will automatically be used for authorization in the other requests of the collection.
Environment Variables
The following requests automatically set environment variables for use in other requests:
- Create Case Definition sets
case_definition_id
- Create Stage sets
stage_id
- Create Case sets
case_id
- Comment On Case sets
comment_id
Form Data
The following requests use files in the body of their request. These files should be placed in C:\Users\{user}\Postman\files
.
- Update General Settings:
CaseInstanceDTO.json (example)
{ "id": "d388103d-0e35-476b-9d92-6b99ec2a7f1c", "name": "Example Case", "description": "This is an example case", "classification": { "createdOn": "2021-01-12T16:09:09.193+0000", "lastUpdatedOn": "2021-01-12T16:09:09.193+0000", "id": "c30ae6fb-928e-48c3-a558-081b58f619e5", "name": "Enterprise" }, "settings": { "duration": null, "defaultAssignee": null, "defaultAssigneeGroup": null, "email": null, "caseSLAs": [] }, "caseIdGenerator": { "createdOn": "2021-01-12T16:11:54.718+0000", "createdBy": "c30ae6fb-928e-48c3-a558-081b58f619e5", "lastUpdatedOn": "2021-01-12T16:11:54.718+0000", "lastUpdatedBy": "c30ae6fb-928e-48c3-a558-081b58f619e5", "id": "c30ae6fb-928e-48c3-a558-081b58f619e5", "prefix": "pre", "suffix": "suf", "sequenceName": "Numeric generator", "customGeneratorLogicEndpoint": null } }
2. Create Case, Create Case with Attachments:
caseinstance1.json (example)
{ "caseType": { "id": "d388103d-0e35-476b-9d92-6b99ec2a7f1c" }, "caseConfigId": "b3177d3f-cf65-4f61-91aa-e85a1546ec30", "caseProperties": { "defaultAttributes": { "caseTitle": "Case Instance Example", "summary": "This is an example case instance", "clientName": "Bob" } } }
Note: caseConfigId
is returned in the response from the request Publish Case Definition
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