Issue with Creating a Teams Tab for Content Server Business Workspace

Donna Nalls · 2022-04-13T18:08:03+00:00

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Hi Everyone,

I am working with a client and having an issue with Teams integration. When we try to create a new Tab in Teams to connect to CS BWS, we get the following error:

Refused to frame 'https://otds.xxxxxx.com:8443/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self'".

(where xxxxxx is our domain name, of course)

The client has been working with OT Support for over a year now and upgraded/patched to latest versions of CS. I'm reaching out here in hopes that someone else has had a similar issue.

Any thoughts or experiences would be greatly appreciated.

Best,

Donna

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Appu Nair

I don’t fully know this but is the token you are stuffing into the rest api call a OTCSTicket or a OTDSTicket if it is otdsticket then cors filter is built into otds . Also recently in newer systems OT has built a bunch of new settings to make cors easier so trial and error on that perhaps could help

Donna Nalls

Hi Appu - thanks for the response. I guess I was not clear enough - this is the OpenText O365 integration. The issue occurs when we create a new Tab in the Teams interface. I may have posted in the wrong forum, but thought some developers may have run across it, as well.

Greg Griffiths

The error message seems to be caused by a webserver configuration issue, see the following (although for various other OT products) :

https://knowledge.opentext.com/knowledge/llisapi.dll/kcs/kbarticle/view/KB13874572 https://knowledge.opentext.com/knowledge/llisapi.dll/kcs/kbarticle/view/KB3062235 https://knowledge.opentext.com/knowledge/llisapi.dll/kcs/kbarticle/view/KB9557248

Donna Nalls

Hi Greg,

Thanks, very much, for the research and reply!!! I believe we have checked a couple of these, already...but, I am going to forward to the client and get verification!

You are awesome! Thank You!

Donna