someone knows what the correct order of service restart is in Intelligent Capture / Captiva?

JMGC · 2022-12-21T15:01:52+00:00

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Hello everyone.

We're having trouble with Intelligent Capture / Captiva. When processing invoices, errors begin to appear and it is necessary to restart the server to return to function properly. We would like to know if instead of restarting the server we could restart services to solve it. If so, what services and in what order should we do it?

Thank you very much in advance and greetings!

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Karen Weir

Hi @JMGC ,

The Support community would be the best place to pose your question.

https://support.opentext.com/community?id=community_forum&sys_id=347776761b4a05509b6987b7624bcbae

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Karen Weir

Hi @JMGC ,

The Support community would be the best place to pose your question.

https://support.opentext.com/community?id=community_forum&sys_id=347776761b4a05509b6987b7624bcbae

You may need to update your profile and activate your account before posting: