OpenText Fax API rate limits
Please provide information on rate limits of your Fax REST APIs.
We experience next error while using GetFaxStatus API.
2023-03-20T11:51:23Z [Error] {
"message": "API rate limit exceeded"
}
For now we are polling for fax status and incoming faxes. So, need to know how frequent it can be done. Also, we need to know rate limits for SendFax() API, since expecting it to be used simultaneously by several users.
Please provide info about rate limits for next APIs:
- SendFax
- Receive Fax Status
- Retrieve Fax Document
- Delete Document
In the future we are planning to use web-hooks. Is there a document about configuring web-hooks in the fax account?
Best Answer
-
The rate limits are as below. The values are per IP per minute.
- SendFax - 1000000
- Receive Fax Status -15
- Retrieve Fax Document - 15
- Delete Document - no rate limit set
You can also use the API response headers to programatically check the limits.
- RateLimit-Remaining
- RateLimit-Reset
- X-RateLimit-Limit-Minute
- X-RateLimit-Remaining-Minute
webhook details -
Please reach out to sales/support for account level configurations to enable callback (webhook).
1
Answers
-
The rate limits are as below. The values are per IP per minute.
- SendFax - 1000000
- Receive Fax Status -15
- Retrieve Fax Document - 15
- Delete Document - no rate limit set
You can also use the API response headers to programatically check the limits.
- RateLimit-Remaining
- RateLimit-Reset
- X-RateLimit-Limit-Minute
- X-RateLimit-Remaining-Minute
webhook details -
Please reach out to sales/support for account level configurations to enable callback (webhook).
1
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