Livesite PLC error

Niraj Kumar · 2024-03-01T09:45:02+00:00

There was an error rendering this rich post.

Niraj Kumar

Hi Experts,

After upgrading from 16.6.4 to 22.4.2 on Linux RHEL 7.9 my PLC workflow stopped working.

It gets stuck at "Error while executing task: Production Deployment"

No logs are getting update under <od-home>/Livesite.

od.log and <hostname>_odbase.log are not updating too.

Only log files getting updated in server.log and iwjboss.log, where I can see errors like:

ERROR [stderr] (default I/O-217) org.xnio.channels.ReadTimeoutException: UT000199: Read timed out after 1709284596243 milliseconds.

ERROR [stderr] (default I/O-217) at io.undertow.core@2.2.17.Final//io.undertow.conduits.ReadTimeoutStreamSourceConduit.checkExpired(ReadTimeoutStreamSourceConduit.java:250)

[stderr] (default I/O-217) at org.jboss.xnio@3.8.7.Final//org.xnio.Connection.close(Connection.java:139)

Has anyone seem this issue before.

TIA,

Niraj

Find more posts tagged with

TeamSite

OpenDeploy

Web Content Management

Note:

If there are Accepted Answers, those will be shown by default. You can switch to 'All Replies' by selecting the tab below.

Accepted answers

nipper

Might simply be that 9051 isn’t exposed on that IP. Would be easier to use OpenDeployService_Hostname=localhost

in /Interwoven/TeamSite/local/config/lib/content_center/livesite_customer_src/etc/conf/livesite_customer/opendeploy.properties

All comments

Niraj Kumar

https://forums.opentext.com/forums/developer/discussion/312215/livesite-plc-error

I have new set of errors now. Has anyone seen this error before.

impl.OpenDeployRestService (OpenDeployRestService.java:298) - Could not retrieve service version: I/O error on GET request for "http://<hostname>:9051/iwod/service/v1/version": Connect to <hostname>9051 [<hostname>/<ip-address>] failed: Connection timed out (Connection timed out); nested exception is org.apache.http.conn.HttpHostConnectException: Connect to wduvs233.ssi.govt.nz:9051 [<hostname>/<ip-address>] failed: Connection timed out (Connection timed out)

I have already raised this vendor and they are currently looking into it. I am raising it here to find out if anyone faced the similar issue.

Thanks in Advance!!

nipper

It is trying to connect to OD web services on port 9051. Default port is 11111, so it may be running on the wrong port.

Check to see if that is configured. Look in :

/Interwoven/OpenDeployNG/etc/odbase.xml

Should have this:

Niraj Kumar

Thanks Andy!

That is the first thing I've checked and odbase.xml has correct configuration.

Everything was running fine till I have upgraded my TS from 16.6.1.4 to 22.4.2.

nipper

Try to connect to the webservice for OD

http://wduvs233.ssi.govt.nz:9051/iwod/swagger-ui/swagger-ui.html

nipper

Also, try the OOTB 22.4 PLC, I am curious if the Java changed at all.

nipper

Might simply be that 9051 isn’t exposed on that IP. Would be easier to use OpenDeployService_Hostname=localhost

in /Interwoven/TeamSite/local/config/lib/content_center/livesite_customer_src/etc/conf/livesite_customer/opendeploy.properties

Niraj Kumar

Thanks Andy!

You were right, I just changed the hostname to localhost and it started working.

nipper

You may want to see why the hostname is not working. See if the server can ping itself.