Datamodel OpenText Access and Process Server 10.5.0 APSR-1050-012

João Silvério

Hello,

Our organization is still reliant on OpenText Access and Process Server 10.5.0 APSR-1050-012 for various reasons. However, we are currently encountering issues where processes are getting stuck without clear causes. I'm seeking assistance to gather more information about the data model, which would enable me to conduct further investigation. Additionally, I need guidance on enabling extensive logging to facilitate thorough debugging. Another crucial aspect is verifying the integrity of the database.

Given that this version has been obsolete for about 5 or 6 years and is no longer supported by OpenText, I understand that I won't be able to seek official support. Therefore, I'm prepared to tackle these challenges independently. I'm hopeful that some of you are willing to assist me in gathering the necessary information and resolving these issues.

Thank you in advance for your time and support.

Best regards,
Joao

Karen Weir

@João Silvério , I found the documentation for 10.5 . Your account will need "My Support" access to launch:

https://webapp.opentext.com/piroot/_doclists/p-pr-basic.100500.xml

Greg Griffiths

This may not be the best forum for that product, perhaps one of the Admin's like @Karen Weir can advise on the best forum to help with this ?

Karen Weir

Thank you @Greg Griffiths

@João Silvério , unfortunately, we don't have a community area for this. I moved your question to "General", perhaps there will be a member who can help. I will look at the Support community to see if they have a good place to post.

Karen Weir

@João Silvério , I found the documentation for 10.5 . Your account will need "My Support" access to launch:

https://webapp.opentext.com/piroot/_doclists/p-pr-basic.100500.xml

Greg Griffiths

thanks as always @Karen Weir :)

João Silvério

Thank you so much, @Karen Weir 
Your great help is truly appriciated.🙏

Cheers,
Joao