option delete application in grey from control center

Dereck34

Hi everybody,

one of my customer had a cyber attack and we are helping them to restore their streamserve server (persuasion version), on control center I want to recreate an application because the old one does not connect. I can't do a delete application from the control center to make this service disappear : the delete option is grayed out even though the service is stopped. Where can I change an option to allow me to do this delete?

thanks for your help!

regards