Communications (Exstream)

Communications (Exstream) leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer.

Determine long running communications/documents
I recently had the need to identify long running communicatons/documents, i.e. the ones that take more than a few seconds between dropping the source data and the timestamp when the entire job was set to "finished". The goal is to identify bottlenecks and concurrency problems in a busy site. In Supervisor I can list the…
Keeping links in PDF attachments imported into EMPOWER
We have an application (Extream Designer) that creates an EMPOWER document to which we upload PDF attachments. While the attachments do render fine in both preview and fulfillment, clickable links in the uploaded attachments are converted in plain text. They still LOOK like the original link, but they a re no more "linked"…
how to disable control center services will always have "warm up" during the first process
after server reboots/ or after a long period of time without active request/process. then when it receive the first input file, there is always a 26second "hang"/"warm up". after that the subsequence process will be immediate. fix typo is there a way to disable the "warmup" behavior? sorry if i ask in the wrong section,…
The "connection error" when opening an "Empower document" in an iframe
We have been working on creating an iFrame application which will render the Empower document in designated frame. The applications are used by business user to create, edit or preview the documents. The infrastructure include different cloud tenants (Calling and called - OT). When OpenText Exstream Empower application is…
Exstream version history
Hi, Can anyone help with the details of OTExstream version history ? We have a legacy version 16.6.31 and we are trying to find out the latest version supported for a non-cloud migration. If I understand correctly the latest version (23) supports only a SaaS model, is that correct? SaaS migration is a long-term target for…
XML template migration
Good morning. I have version 9.0.111 and I want to migrate templates. To speed up this migration, I would like to have access to the templates in XML format or similar. Is this possible in this version? Is it necessary to have a specific profile or activate any additional tooling? Thank you in advance for your help.
error during exporting project
Hello I'm using the Exstream communications builder (16.4.0) and manage several projects that generates pdf letters . Lastly I unable to export an updated project. The communications builder raises the following exception : "encountered an improper argument" during the export , and interrupts it. This problem I have only…
Exstream Migration (CAS)
Hello, we have a development server with a lot of single projects (PageOut + StoryTeller layouts) stored within CAS. We handle deployment with Export-Files. So we open a project export and deploy with ControlCenter… We have now the requirement to transfer all projects just to a new server. (so a 1:1 new environment) with…
OpenText Exstream SMTP Error with Office365: ssl3_get_record:wrong version number
Hi everyone, I'm currently configuring OpenText Exstream to send emails via Office365 SMTP. Here's my setup: SMTP server: smtp.office365.com Port: 587 Authentication: Username and password provided in the TCP configuration Security: TLS 1.2 Authentication type: Anonymous Certificate: None specified When I test the…
EMAIL REPORT
Good morning, team/community, Is it possible to generate a delivery report for emails using an SMTP MIME outbound connector along with some additional configuration? In Command Center, it was possible to write/log the success or failure status using the Delivery Engine, but we are currently migrating using Communications…
Does StreamServe (Exstream Communications Builder) support Secure print?
Now we use Exstream Communication Builder v.22.3 to develop our core document printing system. How to apply/control secure print with YSoft or directly to Printer?
Extsream - What is the # of digits limitations for numerical variables?
I have a Data overflow error noted in the Run report document This has to do with a variable (mapped in the DRV file as "float" type) with the value of 1587081703043010.8 The output of the value truncates it by 1 digit to 158,708,170,304,301, which shows the number incorrectly. Given that I received the data overflow error…
Variable Assignment and Reset Events - Migration from On-Premise to Cloud
We are currently migrating our on-premise Exstream deployment to the Exstream Cloud Communication Platform and have encountered a challenge with variable handling and event timing. On-Premise Setup: - Multiple queues based on page count (There are 4 Queues) - Each document has barcodes on odd pages with 20-digit…
How to sent mail pdf output when i use only tcp/ip input connector
Requirement: send the output document to cc mail ids when input connector is tcp/ip movex only. Details: we are using folder input and tcp/ip connectors as input. I used variable $cc_mail in platform settings. I define the mail id like $cc_mail = abc@gmail.com and mails are going as well. Now i want to sent the mails only…
EEP Report - Delivery status field is blank
We have enabled the EEP report and the post that the EEP report is generating successfully. OT notifications is being utilized. But the delivery status field in the EEP report is blank. the field <deliveryStatus> is empty. Any reason why this field is not updated with the status of the email delivery? Attached is the…
Exstream Design Manager -Data Files and Output Queues Missing from Application
Data files and Output Queues which were previously visible in the B2R_Invoice application are now missing! How to get them back?
Does Exstream support Office 365 mail?
Hi Team, Just wondering does Exstream support new mail security protocols like STARTTLS/SSL/TLS1.2 etc? Because currently, we are on Streamserve 5.6.2 which has big limitation in configuring office 365 mail as SMTP Thank you DJ
OpenText streamserve 5.6.2 SQL connection dropped when deploying project
After applying Windows Server OS cummulative patch KB5044293 on Windows Server 2016. Streamserve can no longer deploy an export file. This ends with an error "Connection was dropped" The logs show Unauthorized Connections. Has anyone else come across this problem? 1125 204007 (0051) 1 HTTPListener: Outgoing HTTP header:…
Template Engine process limit number?
Hi, I'm using SAP Document Presentment (Exstream 23.3 Build 16.6.70 GA 496). Is there a limit number of Template Engine processes? For any new Template Engine process created I get this message: 0704 154611 (5474) 0 33415743-979A-473D-973F-3198871FD76F 00155985 No resources allocated for process, possible reason:…
SMTP email and Dynamic Attachment of PDF
Does anyone have an explanation of how the dynamic email attachment works with an SMTP email output queue and connector? The documentation for Orchestrator is not very clear and refers to delivery metadata having values that make no sense. We are currently on version 24.2