Communications (Exstream)

Communications (Exstream) leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer.

OpenText Exstream SMTP Error with Office365: ssl3_get_record:wrong version number
Hi everyone, I'm currently configuring OpenText Exstream to send emails via Office365 SMTP. Here's my setup: SMTP server: smtp.office365.com Port: 587 Authentication: Username and password provided in the TCP configuration Security: TLS 1.2 Authentication type: Anonymous Certificate: None specified When I test the…
Does Exstream support Office 365 mail?
Hi Team, Just wondering does Exstream support new mail security protocols like STARTTLS/SSL/TLS1.2 etc? Because currently, we are on Streamserve 5.6.2 which has big limitation in configuring office 365 mail as SMTP Thank you DJ
error during exporting project
Hello I'm using the Exstream communications builder (16.4.0) and manage several projects that generates pdf letters . Lastly I unable to export an updated project. The communications builder raises the following exception : "encountered an improper argument" during the export , and interrupts it. This problem I have only…
Exstream Migration (CAS)
Hello, we have a development server with a lot of single projects (PageOut + StoryTeller layouts) stored within CAS. We handle deployment with Export-Files. So we open a project export and deploy with ControlCenter… We have now the requirement to transfer all projects just to a new server. (so a 1:1 new environment) with…
OpenText streamserve 5.6.2 SQL connection dropped when deploying project
After applying Windows Server OS cummulative patch KB5044293 on Windows Server 2016. Streamserve can no longer deploy an export file. This ends with an error "Connection was dropped" The logs show Unauthorized Connections. Has anyone else come across this problem? 1125 204007 (0051) 1 HTTPListener: Outgoing HTTP header:…
Template Engine process limit number?
Hi, I'm using SAP Document Presentment (Exstream 23.3 Build 16.6.70 GA 496). Is there a limit number of Template Engine processes? For any new Template Engine process created I get this message: 0704 154611 (5474) 0 33415743-979A-473D-973F-3198871FD76F 00155985 No resources allocated for process, possible reason:…
SMTP email and Dynamic Attachment of PDF
Does anyone have an explanation of how the dynamic email attachment works with an SMTP email output queue and connector? The documentation for Orchestrator is not very clear and refers to delivery metadata having values that make no sense. We are currently on version 24.2
How to pick images from S3 bucket during runtime using Placeholder variables
We have on prem design manager 25.1 with Images being pulled onto output pages from server using place holder variables. Now we want to put these images on S3 bucket and want to get these images onto output pages via our Orchestrator (in Flow model and Flow context). How can this be achieved?
Exstream version history
Hi, Can anyone help with the details of OTExstream version history ? We have a legacy version 16.6.31 and we are trying to find out the latest version supported for a non-cloud migration. If I understand correctly the latest version (23) supports only a SaaS model, is that correct? SaaS migration is a long-term target for…
Fatal error: Device type no longer supported
Hi, After upgrading from version 5.6.2 to Exstream, I encountered an error when deploying and starting the Control Center: Fatal error : Device type no longer supported. This is spesific to Zebra Printer driver Does anyone know how to resolve this issue? Thank you
Control Center tenant connection to remote server error
Good afternoon, I need some extra help in order to solve a communication problem of ExStream 16.6.7 Control Center installation. I have installed Control Center & Communication Builder on my laptop, and I need to connect to my Central installation on a remote server to run these services on my laptop, but when doing so, I…
Is it possible to add date-based rules in xPression xDesign. ?
Means a specific section should only comes before date eg (2.03.2025) and after this date another section. Any suggestions? xPression 21.3 -xDesign
PDF compliant to PDF/UA
We try to improve the accessibility of our PDF output. This output had to meet the PDF/UA standard according to Documentation "A PDF/UA document is a PDF 1.7 document that complies with additional agreements for digital accessibility." Is there some information or guideline to reach this standard? At the moment we use…
Anchor Hyperlink in Exstream 16.4.5 not navigating to correct internal destination
Hi everyone, I'm working with OpenText Exstream Designer (version 16.4.5) and I’m having trouble with an internal hyperlink: I have a text element labeled "POLIZA", where I right-clicked > Insert Hyperlink > selected an internal link and chose the appropriate anchor. The target is another text element labeled "DOCUMENTO…
Segementation error while running linux engine
WE have application setup to import dynamic images at run time .. we had occurrences to where job is failing with segmentation error. looking at message file there is no proper message displayed to to understand the root cause. we tried to replicate the scennerios but it did not fail in lower region .. this could be memory…
JobOwner in the spool .SHD (StreamServe 4.1.2 SP2 / Exstream 16.6.2)
Hello everyone, Sorry for my english level. I would like to get in my spool files .SHD the owner of my document created by Streamserve. But I have the account from the service startup configuration of my Control Center (Système streamservice) wich appears in the file : When I change the account in the service startup…
Engine Error SIGSEGV, how to troubleshoot?
I am triggering a customer communication to Exstream and I am getting the error: "The engine run was terminated for the following reason: SIGSEGV" I cheched the logs in Batch and I see the following: 2025-03-21T09:57:02.389Z [ee48cde339149d2e,6ef30d6abad6ab48,48c6639368243e81] [78] ERROR - error parsing manifest…
List more than one Management Gateway in ControlCenter
We currently set up a server landscape where DEV, QA and PROD are not only on different servers, but do not share any database either. This results in the tenant configuration replicated in three different databases and a MgW running on each server, each handling the same tenant but different Domain. It would be very…
clear the status information awaiting deletion ADMIN TOOL for 5.6.1
hi folks, how change the status below? (awaiting deletion) Thanks!
start a new service for AdHoc 16.6 exstream
hi everybody, i have the following issue for a new adhoc service on 16.6 exstream, the other specifics services are ok but for adhoc (new created service) we have the following message : 0306 172836 (5417) 0 Project Version: 1 0306 172836 (5163) 0 Physical platform: Physical 0306 172836 (1829) 0…