Enterprise Connect and Adobe Reader or Acrobat

Wouter_AmeXio · 2024-10-22T13:23:34+00:00

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When I navigate to a Word document in Extended ECM, in the functions menu I have the option 'Edit in Word'. When I click this, the document opens in Word, I can make changes, and update the document as a new version in Extended ECM.

When I navigate to a PDF document in Extended ECM, in the functions menu there is no option 'Edit in Acrobat'. However, I would like to open the document in Acrobat, add annotations and update the document as a new version in Extended ECM.

Is this possible?

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Wouter_AmeXio

I already found that I can add the option 'Edit in Desktop' to PDF files by going to Admin → Content Server Administration → Office Editor Settings → add 'application/pdf' to the Supported Documents.

However, when I edit a PDF document, add an annotation in Adobe Reader and close Adobe Reader, Adobe Reader asks me where to save the file. But in the window, it does not show Extended ECM in the recent folders. Therefore you have to choose 'Choose a Different Folder' and navigate all the way to Enterprise Connect, etc. etc.

Roberto Di Gisi

I just had to check the same thing. With Adobe Standard or Professional and the Enterprise Connect Add-in for Adobe, it works. Yes, you have to add the MIME type, but after that, it is possible to edit and save PDFs from the web UI (through the edit icon) or from Windows Explorer if you have enabled the Enterprise Connect Explorer for Windows.

Wouter_AmeXio

https://forums.opentext.com/forums/developer/discussion/comment/970320#Comment_970320

Hi Roberto,

Have you checked on your side if it works with Adobe Reader as well?

Roberto Di Gisi

https://forums.opentext.com/forums/developer/discussion/comment/970335#Comment_970335

Hi Wouter,

it doesn't work with Adobe Reader and, unfortunately, is confirmed in the installation guide:

A supported version of Acrobat Standard or Professional must be installed.Supported versions include Acrobat Standard or Professional X, XI, and DC.Adobe Reader is not supported for this integration.

Wouter_AmeXio

To me the installation guide is confusing. It's correct that it states that "Adobe Reader is not supported for this integration."

However, it also states that "Enterprise Connect provides Adobe Reader support through the Extended Integration option." About the Extended Integration option it states: "The Extended Integration option lets you open and save documents to Enterprise Connect from applications' native Open, Save, and Save As dialog boxes."

So to me it's not totally clear if it is possible to setup the system such that I can edit a PDF file in CM, it opens in Adobe Reader, I add annotations, close Adobe Reader and a new version is automatically uploaded to CM.