Records Management's RSI value on documents are not showing latest value within Web reports

Kevin Huta

Hello, we were asked to include the RSI value on a Web Report that lists all the metadata information about documents.

For some reason it is displaying the RSI value of when the document was first added into Open Text ECM, and not the current RSI value (if it was changed after it was first added).

The field we are displaying is: RMINFO:CLASSID RMCLASS:RSI RSI:RSI

Any help to determine how to display the correct RSI information for a document within a Web Report would be greatly appreciated.