HTTP url in Enterprise-Connect plug-in is not working after enabling Kerberos authentication(OTDS)

PaVishnu

Hi Team,

Issue is that HTTP URL in Enterprise-Connect plug-in's not working after enabling Kerberos authentication(OTDS) and disabling the Web Server authentication(OTCS).

We are now forced to update the plug-in to HTTPS.

On web-browser we access OTCS URL by both HTTP and HTTPS as well.

(On web-browser, once I copy the HTTP URL, the URL auto-redirects to HTTPS.)

We have added the HTTPS and HTTP url's in the trusted web-sites as well both in OTCS and OTDS, but no luck.

Please find the error we are receiving here below..

Please advise.

Regards,

Vishnu

Brian Ross

HTTP should probably never be used?

Is there a technical reason why http is ever specified? For EC, this is generally configured by administrators so it should be entered as https directly and not rely on redirects.

PaVishnu

Hi Brian,

EC client software on many of the user's workstation were having older plug-in details containing HTTP url , since then and it was working fine without any issues. Post enabling the 'Kerberos authentication', HTTP url in the plug-in started failing for the set of users who have HTTP in the EC PLug-in.

Here are the more details on the further observation.

1. all HTTP url's including both 'LB HTT'P and 'Direct CS HTTP url'  are not working via the EC Plug-in.

2. all HTTP url's including both 'LB HTT'P and 'Direct CS HTTP url'  are working via the Web-browser ( as these URL's redirects to HTTPS).

3. But all HTTP url's including both 'LB HTT'P and 'Direct CS HTTP url'  are working via the EC Plug-in and Web-browser.

We have now updated to HTTPS to the user's workstation Enterprise-Connect plug-in.

However please advise whether this can be a improvement/feature request in the Enterprise-Connect.

Regards,

Vishnu

Brian Ross

It is a known issue that EC wont handle the case where you put http:// in our plugin configuration and expect a redirect to https:// to happen.

I don't expect we would investigate more as there is really no reason why https:// shouldnt be used in EC configuration from the start.

PaVishnu

Okay, thank you, Brian. Happy Thanks giving week wishes to you.