Upscaling resolution question

Josee M
Josee M E Community Moderator
in XM Fax #1

In the SOAP or REST API, there is a boolean upscaleImage option for getInboundFaxAdvanced

The documentation doesn't provide any info on what upscaling provides as far as resolution or dpi.

Is the upscaling to 300 dpi?

Best Answer

  • Laurent Sabourin
    Laurent Sabourin E Member
    edited December 17 #2 Answer ✓

    We added that option for those that have issues with TIFF images that have asymmetric resolutions. In our case, the only supported resolution that is asymmetric is low resolution (200x100 dpi). So basically, when you enable the upscaleImage option, it will upscale the TIFF image to a symmetric resolution before returning it to the caller. Concretely, this only apply to low resolution TIFF images (200x100 → 200x200), all our other supported resolutions are symmetric.

    LaurentSabourin
    Lead Software Developer  |  R&D
    Send me a file using SendSecure




Answers

  • Laurent Sabourin
    Laurent Sabourin E Member
    edited December 17 #3 Answer ✓

    We added that option for those that have issues with TIFF images that have asymmetric resolutions. In our case, the only supported resolution that is asymmetric is low resolution (200x100 dpi). So basically, when you enable the upscaleImage option, it will upscale the TIFF image to a symmetric resolution before returning it to the caller. Concretely, this only apply to low resolution TIFF images (200x100 → 200x200), all our other supported resolutions are symmetric.

    LaurentSabourin
    Lead Software Developer  |  R&D
    Send me a file using SendSecure




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