How old job's status can I go back and check with JobDeliveryStatusRequest?

TomWFS
TomWFS Member
edited February 18 in XM Fax #1

Hi.

I have to know the status of my old stucked job which the gamma-code is 3931.

I asked a request JobDeliveryStatus for the job which has LastAttemptTime 2025-02-01T00:42:52.000Z today(=2025-02-14).

The response has no JobData and says 'No information available'.

A support staff told me that I can search and browse my jobs on the control panel only one past week.

The point is that I wonder how old job I can go back and check its status.

Does the API have same period limit?

And, is there a way to get the status of old jobs via API?

The details are as follows…

===
JobDeliveryStatusRequest


```
<?xml version="1.0" encoding="UTF-8"?>
<tns:Envelope xmlns:tns="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xoa="http://premconn.premiereconnect.com/2007/02"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://schemas.xmlsoap.org/soap/envelope/C:\xoa\schema\soap_env_xoa.xsd">
<tns:Header>
<xoa:Request>
<xoa:ReceiverKey>http://messagingjp.opentext.com/soap/sync</xoa:ReceiverKey>
<xoa:Authentication>
<xoa:XDDSAuth>
<xoa:RequesterID>{myUserId}</xoa:RequesterID>
<xoa:Password>{myPassword}</xoa:Password>
</xoa:XDDSAuth>
</xoa:Authentication>
</xoa:Request>
</tns:Header>
<tns:Body>
<JobDeliveryStatusRequest xmlns="http://xoa.xpedite.com/2004/11/xoa">
<JobId>
<XDN>jp</XDN>
<MRN>{theJobID}</MRN>
</JobId>
</JobDeliveryStatusRequest>
</tns:Body>
</tns:Envelope>
```

===

JobDeliveryStatusResult


```
<?xml version="1.0" encoding="UTF-8"?>
<Envelope
xmlns="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Header>
<Response
xmlns="http://premconn.premiereconnect.com/2007/02">
<SenderKey>http://messagingjp.opentext.com/3_1_x/JobDeliveryStatus</SenderKey>
<ProcessingID>{theProcessingID}</ProcessingID>
</Response>
</Header>
<Body>
<JobDeliveryStatusResult xmlns="http://xoa.xpedite.com/2004/11/xoa">
<Status>
<StatusCode>0</StatusCode>
<StatusMessage>OK</StatusMessage>
<SubmissionTime>2025-02-14T01:41:26.155Z</SubmissionTime>
<CompletionTime>2025-02-14T01:41:26.195Z</CompletionTime>
</Status>
<JobDeliveryStatus>
<JobId>
<XDN>jp</XDN>
<MRN>{theJobID}</MRN>
</JobId>
<RecStatus code="1">No information available</RecStatus>
</JobDeliveryStatus>
</JobDeliveryStatusResult>
</Body>
</Envelope>
```

Answers

  • Karen Weir
    Karen Weir E Community Administrator

    Thank you for posting. Could you please confirm which OpenText product you are using, I can then move your post to the best spot in the community.

  • Hi.
    Sorry for my late replying and appreciate your comment.

    I use faxREACH and I also use Cloud Fax And Notifications API ver2.6 with SOAP for the requests.