Segementation error while running linux engine

Praveen Srivastav · 2025-04-08T17:00:06+00:00

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WE have application setup to import dynamic images at run time .. we had occurrences to where job is failing with segmentation error. looking at message file there is no proper message displayed to to understand the root cause. we tried to replicate the scennerios but it did not fail in lower region .. this could be memory issue but same issue we are able to replicate in prod in temp location not the actual run .. however we are not able ot identify the customer or the reason why are we getting this error

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Karen Weir

Thank you for posting @Praveen Srivastav . Please confirm which OpenText product this inquiry relates to so that we can connect you to the best channel.

Praveen Srivastav

Hi Karen thanks for the response this issue is for opentext exstream version 22.4 and linux engine is 24.1 version

Karen Weir

Thank you. I have moved your post to our Exstream area of the community. Have you also engaged with our Support team? If so, I could look up your ticket number for a status.