I have a .net application that makes calls to webservices (CWS and Records Management).
One one machine, it works fine, on another server, I get this time-out error just in the RM webservices logs (not in CWS, that still works on both servers where Content Server is located):
TRACE [6] IRequestContext.ServiceToken = 448e8e5ab817a8558e758b3771xxxxxxxx………
TRACE [6] begin: RecordsManagement.RMGetClassificationRoot()
TRACE [6] ThrowLivelinkException( -2147482642,Your session has timed-out.,,,urn:RecMan.service.livelink.opentext.com)
WARN [6] Livelink error occurred
WARN [6] Status: -2147482642
WARN [6] Error Code: Your session has timed-out.
Checked the expiry time for the token (it is 30 minutes, the error occurs in under 1 minute)
Checked timeout configurations for authentication tokens in Content Server
The system generating the token and the Content Server have the some time/clock.
There are no differences between CWS (which works fine) and the Records Management services, the wsdl files for cws and rm are accessible on both machines, IIS settings are identical
Version of Content Server 22.2
What else can I do to troubleshoot/resolve this error?
