Find Outbound Faxes SOAP API

sashi · 2025-07-17T16:11:29+00:00

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Hello , what is the max count limit value that can be passed in findOutboundFaxes SOAP API call to retrieve the outbound fax history? I tried with 2000 as max count, and I am getting 2000 faxes but when i increase the max count value to 2001 or above the call is failing with respose as below,

<vendorCode>Xm.FaxFolders.CommFailure: IDL:interstarinc.com/Xm/FaxFolders/CommFailure:1.0: IDL:interstarinc.com/Xm/FaxFolders/CommFailure:1.0</vendorCode>

can this max count limit be increased above 2000 without failing?

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LaurenceLabonté

The limit is 2000 for the number of record, but with startIndex and maxCount, all records can be fetch via multiple request. For performance reason, there is no plan to increase it.