We are facing issue in sending fax with custom Cover Sheet.
we have created the cover sheet in https://test2.myportal.opentext.com/XddsPortal and able to fetch using MMCoverSheetRetrieve API.
MMCoverSheetRetrieve Request:
<MMCoverSheetRetrieveRequest xmlns="http://ws.easylink.com/MMCoverSheetRetrieve/2011/01">
but while sending Fax, we are getting Error.
Fax Request:
<JobSubmitRequest xmlns="http://ws.easylink.com/JobSubmit/2011/01">
<MMCoverSheetRetrieveRequest xmlns="http://ws.easylink.com/MMCoverSheetRetrieve/2011/01">
<SubmitId>CSG6116112HEAL</SubmitId>
<ObjectStore>XDDS</ObjectStore>
<MMCoverSheetId ownership="user" objKind="mmcover">COVERSHEETG6116112HEAL</MMCoverSheetId>
</MMCoverSheetRetrieveRequest>
Fax Request:
<JobSubmitRequest xmlns="http://ws.easylink.com/JobSubmit/2011/01">
<Message>
<JobOptions>
<FaxOptions>
<FaxCoversheet>
<UseCoversheet>yes</UseCoversheet>
<CoversheetName>CSG6116112HEAL</CoversheetName>
<CoversheetName>CSG6116112HEAL</CoversheetName>
<CoversheetTo></CoversheetTo>
<CoversheetFrom>(573) 751-2737</CoversheetFrom>
<CoversheetAttn>Subject: tetstt
Comments : tetsyxys</CoversheetAttn>
</FaxCoversheet>
<FaxMode>standard</FaxMode>
<Subject>tetstt</Subject>
<Pilotline>
<PilotlineStyle>type1</PilotlineStyle>
<PilotlineText></PilotlineText>
</Pilotline>
</FaxOptions>
</JobOptions>
<Destinations><Fax><Phone>(444) 564-5645</Phone><From>(573) 751-2737</From><To>Phys, Ip</To></Fax></Destinations>
<Reports>
<DeliveryReport>
<DeliveryReportType>detail</DeliveryReportType>
</DeliveryReport>
</Reports>
<Contents><Part>
<Document>
<DocType>text</DocType>
<DocData format="base64">dGV0c3l4eXM=</DocData>
</Document>
<Treatment>body</Treatment>
</Part><Part><Document><DocType>PDF</DocType><Filename>Study Order Entry-Test, Flex 06-01-1978 ASV 06-17-2020 06.40.39 am.pdf</Filename><DocData format="base64">'just deleted the base64 formated file'</DocData></Document><Treatment>attachment</Treatment></Part></Contents>
</Message>
</JobSubmitRequest>
Response:
we are getting this Error message: ERROR
Response:
we are getting this Error message: ERROR
[0] => XOA-2010 [faxREACH: coversheet not found] : : customer no: 592200: cover type: old styleCSG6116112HEALnot found.
please guide us if we are missing something.
0
Answers
-
<CoversheetName>CSG6116112HEAL</CoversheetName> is wrongly passed with value of submit id and due to that CSG6116112HEALnot found error is displayed
Please use "COVERSHEETG6116112HEAL" as <CoversheetName> which you have used in MMCoversheetRetrievePrabhakaran R
OpenText0 -
Please configure your profile for cover_type to mm in webadmin. Since cover_type is not configured in webadmin for your profile it is going and looking for old style coversheet and it is throwing the above error
Prabhakaran R
OpenText0
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