Your trial could not be activated

EdderCR · 2022-11-08T19:57:22+00:00

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Hello everyone, I have created OpenText IAM Account and I have verified my account but now I'm trying of create a Develop Plan Free

But show me the next error when i try of create a free SignUp

I have two days tried but I dont know if it exists tenancy available for my country I'm From Mexico,,, I would appreciate your support

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Thank you for posting.

Can you please confirm that you used your email address when activating your account?

Thanks, Sure

Thank you.

That field needs to be the same email address that you used to create your account.

Kindly follow these steps to re-activate your account

2. In the User ID (ID de usuario) field, enter the email address you used to log on to your OpenText Connect account and click Submit.

Ok, Thanks; Karen, Then I have to try to create FREE TRIAL again ????

Yes, Unfortunately, you need to click "Sign Up" again.

We apologize for your experience so far. We are working to simplify the process!

This getting started guide will help you understand more about the trial:

Thanks Karen, I have to receive an email for to change my password of my account OpenText, If I dont receive this email, What should I do???

I'll reach out to you offline @EdderCR

Thanks Karen, for you attention, I tried again yesterday and finally I can get my tenancy follow your indications, 😀