Streamserve 5.6.1 errors Service controller

RobWilliams68
RobWilliams68
edited January 26, 2023 in Exstream #1

I have a customer who has recently (6 months) started getting the following errors appearing in control center .

Service controller - Received invoke request targeting service MAIL

Also getting this error for service PCL,Archive, TXT .

We're getting 100's if not thousands daily and I think it's slowing the whole process. Any idea what could be causing it?

thanks

Rob

Comments

  • Pedro Maia
    Pedro Maia E Member
    #2

    This is the Documentum forum - I think you need to post your question in the relevant forum.

    Pedro Maia
    Senior Consultant
    OpenText

  • Karen Weir
    Karen Weir E Community Administrator
    #3

    Hi @RobWilliams68 , I have moved your post

  • Vyv
    Vyv
    #4

    "Service controller - Received invoke request targeting service MAIL" is just log information and not an error.

    I suspect that someone increased the Log Level on your service and that is why you are now receiving a more verbose logging.

    So if you are on level 4 today, you may want to consider changing that to level 3, or 2.

    The lower the level - the less the verbosity.

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