WR Trigger not working at Create Event while the same WR Trigger is working at Update Category Even

Aswini Kumar Sahoo · 2023-09-14T17:07:59+00:00

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Aswini Kumar Sahoo

Hello Experts,

Good Morning.

I was implementing one business logic by writing WR Trigger on 2 events i.e. "Create" and "Update Category" event.

Here I am calling to sub webreport from primary webreport by passing parameter as below.

[LL_WEBREPORT_SUBWEBREPORT NODEID:139874 PARM:inputlabel1:[LL_REPTAG_TRIGGERID /] /]

By passing dataid of the trigger node, it is not able to execute to execute the live report attached to the sub-webreport at Create event but same is working absolutely fine at "Update Category" Event. Here I have attached the screenshot.

I need assistance here to debug the issue.

Cheers,

Aswini

LiveReport for subwebreport.jpg

sub-webreport.jpg

Primary Webreport.jpg

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Hans Stoop

HI Aswini,

I think it is able to execute the WR. You can check that by implementing an else or write logging to a file.

The problem you face is that the WR is triggered when the Business Workspace object is created. At that time the sub-items are not yet created. Therefore your LR doesn't return any rows.

In later versions there is a "Create Workspace" event, that will be triggered after the complete workspace is created.

Hans

Aswini Kumar Sahoo

Hi @Hans Stoop ,

Good morning.

Thank you for the quick response. To handle this use-case, Is there any patch available or how we can proceed in this scenario?

Cheers,

Aswini

Hans Stoop

The only thing you can do is write something to the database and have a scheduled report to process the table.

Another option is to do your action when these specific folders are created.

Hans

Hans Stoop

Another option is to upgrade the CS version.

Hans

Aswini Kumar Sahoo

Hi @Hans Stoop ,

In the above webreport, I am moving the business workspace to a different location, then calling to sub-webreport. Here the workspace is getting moved with all the sub folders, but calling to sub-webreport with parameter is not happening. Is it something issue with the create event or core bug in OTCS 20.4?

Cheers,

Aswini

Hans Stoop

Hi Aswini,

I suggest that you add some debugging output and define as destination a file in CS. Then you can check what is happening in the WebReports.

Hans