Logs files on servers

Question

Hello,

We are using Exstream 21.3 right now.

We have a lot of log files on our servers and we want to free some space on disks.

1)Is it safe for us to delete undeliverable files like those:

They are on locations like those:

ManagementGateway\16.6\root\applications\PM_RAdecision\QUALITY\undeliverable\outConnPRINT

2) It is safe for us to delete those RFC files:

They are on locations like those:

ManagementGateway\16.6\root\applications\PM_RAdecision\QUALITY

Kind Regards,

Nikola

Dzoni90 · Answer

Thank you @stig_2018 and @Vyv for fast answers!

We know why we have those undeliverable files; it is because they set some flag in XML for physical printing, but we don't do that anymore. We will fix that logic in the future, but I needed confirmation that it is safe that we can delete those old files, they are not needed to anyone.

@Vyv how do you mean I should troubleshoot *trc files separately, I think those files have only been used when Exstream called some SAP functions for example for archiving to external system. They are needed at that moment, at moment of execution and maybe for some small period after that, if we want to check something. I think we can delete them, at least for past years, right?

@stig_2018 so, they are not connected to any entries/tables in database and can be easily deleted within folders without any concerns about Exstream engine/server/database?

Kind Regards,

Nikola

Vyv · Answer

Hi there,

The undeliverable files are most likely spool files that could not reach their destination. They could be pointing to old printer servers or old printers.

They could also be other output files that could not reach their network destination.

You should be aware of why these files are being created as someone may be missing them :-)

When it comes to the *trc files you should troubleshoot them separately as they are custom files unique to your project.

You will see in the log files any “undeliverable” entries and possibly the reason why.

You may want to add a housekeeping task that removes anything like this that is more than X days old.

Good luck!

stig_2018 · Answer

Hi.

* Yes, these files are stored with the extension *.tmp but are actually printfiles that hasn't been able to reach its destination. so if you don't need to send them to 'wanted destination' you can delete them… actually the whole folder can be deleted.
* if you don't use these *trc-files for anything, there is no problem deleting them. the Exstream-service doesn't 'lock' them.

//Stig ;-)