Fax coversheet is including even i am setting coversheet option as NO

kalyan.marabathina

As part of our testing I have tried some requests without
coversheet option. For that I am  setting Usercoversheet options as NO.
But still the coversheet got appended to the fax document with empty data.
Please find complete jobsubmit request and let us know if any changes required.

 

<JobOptions>

         
<FaxOptions>

           
<FaxCoversheet>

             
<UseCoversheet>no</UseCoversheet>

           
</FaxCoversheet>

           
<FaxMode>fine</FaxMode>

    
       <DeliveryRetryPattern>11</DeliveryRetryPattern>

         
</FaxOptions>

       
</JobOptions>

thuneke

Please provide the XDN and MRN from the JobSubmit Result. I ran a test with it set to no and did not receive a Cover. The API supercedes all other settings, so you should not receive a Cover.

kalyan.marabathina

i dont have that XDN details. So i have resubmitted again one more request with No coversheet and still i am getting fax with coversheet. Please find attached request and response with XDN and MRN details.

thuneke

The coversheet you are using is a BannerFX. You need to set UseBannerFx to "no".

kalyan.marabathina

After setting BannerFx as NO , it's working properly thank you for help.