Content Server Mobile App with AppWorks

Karen Weir

Crossing posting this discussion by @Mayank Gupta

original post: https://forums.opentext.com/forums/developer/discussion/303731/content-server-mobile-app-with-appworks

Hi Experts,

We are facing one issue with our Content Server Mobile app wherein we get below issue intermittently in the localhost_access log file in Appworks server ( Tomcat 9.0.43 , openjdk 11)

"GET /llisapi.dll/api/v1/serverInfo HTTP/1.1" 500 - and we see blank screen in the app.

but if we try few time back and forth in the app then it starts working and everythings works fine.

"GET /llisapi.dll/api/v1/serverInfo HTTP/1.1" 200 2162

We are using Appworks 21.1 with OTDS 20.4 and mobile app 16.2.11.1 (lates available in playstroe and appstore) and Content Server 20.4.

When we see 500 error, we have noticed that it is not reaching Content Server and there is no information in Thread log.

Any one facing similar issue? Any help is much appreciated.