Brava now opening signed documents & CoreSignature question

Hello everyone, my team is trying to implement a special third party signing solution through the use of workflows, one problem that we came across was with Brava! when we tried opening documents that were already electronically signed


It just gives us an error. Any help on how this can be fixed or why it is happening?

We need to have a preview of the document in order to place the signature.

Another question that I have : Can we sign with Signature Core with HSM Certificate?

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