XM FAX Cloud - Outgoing Call with Anonymous Caller ID

George Aziz

Case with HLS/US: We see some outgoing calls getting the error 800.

When we associate the user profile with the External number (Outbound Fax Number - outbound only), we still see the error repeating.. If we associate the user profile with a ported number, we see the outgoing call is sent successfully.

In the enterprise cloud portal, under Numbers; some numbers are Labeled "External," and others are "ported" or new requested numbers.

I want to confirm the following:

To send a SIP invite with a Caller ID (Not Anonymous),

Which type of number can we use, External or Ported numbers?

Prabhakr_2018

Hi

This forum is for XOA /MRA queries. Please let me know the endpoint URL being used here.