Content Server Intelligent Viewer Not Loading Documents - Stuck on Loading Screen

andrasburda

Hello everyone,

I’m facing an issue with the Content Server Intelligent Viewer where documents won't load. The viewer gets stuck with the loading circle spinning indefinitely, and the documents never appear. I've checked the logs, but there’s nothing unusual or indicative of a problem.

OpenText support has been investigating this for the past 5 months without any resolution so far. Has anyone else encountered a similar issue, or does anyone have any suggestions on what might be causing this? Any tips or guidance would be greatly appreciated!

Thank you!