I ran one of the examples in the tutorial in pm. How do I find what error 599 is?

Darryl Freinkel

  "Accept": "application/json",  "XM-Token-Authorization": "{{your_authorization_token}}",  "Content-Type": "multipart/form-data",  "Attachment": {    "fileName": "C:\KT\Fax\test file 2.pdf",    "type": "application/pdf"  },  "Metadata": {    "faxOptions": {},    "userId": "AppDevFaxUsr",    "subject": "Sending a test fax from the tutorial",    "recipients": [      {        "number": "7705551212",        "name": "Darryl"      }    ],    "comment": "Please forward to Darryl"  }}

here is the result:

{
"message": "Unknown error",
"errorCode": 599,
"detail": "Unknown error",
"time": "2025-04-24T18:19:56.190Z"
}

LaurenceLabonté

It seems to fail during the parsing of the request. Make sure the request body is a multipart form data, with a JSON part for the metadata, and Binary part for the file part.

For any further investigation, I would need the exact request made (curl/http export). If you are concerned about sensitive information in this request, this can be sent via a support request (or via your OT contact)