Fax jobs sent to email are received without a cover page

I a question regarding the recent changes in the otpm/otpmrs (https://developer.opentext.com/services/products/messaging-service/apis/messaging-sms-fax-and-email).

Currently, all fax jobs sent to email are received without a cover page. I noticed that in the updated OpenAPI specification for otpmrs, the coverpage option has been removed from the sendEmail request:

/mra/v1/outbound/emails
"options": {
"message_id": "temp_message_id",
"billing_code": "temp_billing_code",
"customer_reference": "temp_customer_reference",
"email_options": {
"subject": " Sample Email Subject",
"from_display_name": "sample_display_name",
"forward_reply": "abc@ot .com",
"charset": "ISO-8859-1",
"pull_password": "123456",
"html_open_tracking": "top",
"expiration_days": 14,
"display_to": "abc@ot .com,ex@ot .com",
"display_cc": "abc@ot .com,ex@ot .com"
}
}

Could you please advise whether the cover page functionality for faxes sent to email has been completely removed, or if it has been moved to a different part of the API?

Thank you

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Fax2Mail RESTful API

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Karen Weir

I moved your post to our Thrust Services area Marek. @MinaR could you please share this with the team?

Jill H

It looks like you're requesting the Outbound Email service.

✅ For Outbound Email, please use: /mra/v1/outbound/emails

📠 For Outbound Fax, the correct endpoint is: /mra/v1/outbound/faxes

For Inbound Fax, the correct endpoint is: /mra/v1/inbound/faxes (for using the API to retrieve faxes or use of webhook)

Also, if you're working with inbound faxes that are sent to email, those will use the settings from the user profile.

The 'email_options' parameter is only applicable to Outbound Email, not inbound fax-to-email.

Let me know if you need help with anything else!