Outbound failure with SOAP API

An Nguyen

Soap call:

<FaxJobs>

    <FaxData>

        <recipient-list>

            <Recipient>

            <fax>7163064380</fax>

            <first-name>Customer</first-name>

            <last-name>Support</last-name>

            </Recipient>

        </recipient-list>

        <processing-options>

            <user>CERTEFR@mtb.com</user>

            <password></password>

            <delete-input-files>yes</delete-input-files>

        </processing-options>

        <subject>Fax</subject>

        <transmission-settings>

            <gateway>xml</gateway>

        </transmission-settings>

        <coversheet>

            <type>default</type>

        </coversheet>

        <attachment-list>

            <document>

            <file-name>CHCKOT.pdf</file-name>

            </document>

        </attachment-list>

    </FaxData>

</FaxJobs> (14bb20a7)

SOAP response from server:

2026-05-13T14:11:25.2702399-04:00 0HNLH38MFMDJ8:00000001 [INF] Attachment added (3c1c5c0b)

2026-05-13T14:11:25.2723115-04:00 0HNLH38MFMDJ8:00000001 [INF] OutboundFax multipart request: System.Threading.Tasks.Task`1[System.String] (672f7792)

2026-05-13T14:11:29.1499846-04:00 0HNLH38MFMDJ8:00000001 [INF] "Execution Time: 00:00:00.0210000

DECLARE @companyID TinyInt = 0

DECLARE @caseID BigInt = 247

DECLARE @transactionID SmallInt = 1

DECLARE @message NVarChar (33) = 'Delivery of XMOutboundFax failed.'

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Client submitted the question last week and got message " Your post will appear after it's approved" and it has never appeared.

LaurenceLabonté

Is it the same client as this question:
https://forums.opentext.com/forums/developer/discussion/313808/delivery-of-xmoutboundfax-failed#latest
It has been answered