Document viewer in trial subscription doesn't work

kanishchev
edited October 2 in Q&A #1

Dear colleagues,

the viewer service doesn't display a document due to it uses an incorrect document download URL. How to fix this issue?

the URL is:

https://na-1-dev.api.opentext.com/v2/content/asd123/download

but should be:

https://na-1-dev.api.opentext.com/css/v2/content/asd123/download

Best Answer

  • Roger K
    Roger K E Community Moderator
    edited August 24, 2023 #2 Answer ✓

    It should be generating them with the url https://css.na-1-dev.api.opentext.com/v2/content/asd123/download. This is a special host for large content file transfers - which of course content can be. The https://na-1-dev.api.opentext.com/css/v2/content/asd123/download route is depricated. All css urls embedded in responses from css and other services such as viewing and cms, should be pointing to css.na-1-dev.api.opentext.com so that you can always get a file no matter how large it is.

    More info here: https://developer.opentext.com/imservices/products/contentstorageservice/documentation/contentstorageserviceoverview/2

Answers