Hello,
We are in the process of migrating our old templates and binders to business workspaces. For the most part, everything has been working smoothly. We have run into one small road block prior to moving forward in Production.
My question is: what do I have to edit, to allow my business workspace to create a new instance within another business workspace? Similar to Binders + Cases. We have migrated each binder and case to individual business workspaces templates.
For example, we have a Tax Returns business workspace template. Within those templates , we have individual Tax Year business workspace templates. While doing some QA, I wanted to add a new one (to mimic a tax user) as a new tax year, but I am not allowed to. I clearly did not set this template up correctly, but would like some pointers on where to go to fix this? I need to 'configure the template for the client'
Screenshot below should help. Thanks much in advance.