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Multiple concurrent calls to the same service returns failures half the time
= Environment ===== OTCS 16.2.8 8 Threads on the server in question = Question ===== If we call an API service multiple times concurrently, we get an error stating {"error":"Authentication Required"} on about half of them. Is there a reason why this would happen and how should we go about troubleshooting it? = Problem…
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WebReports property tabs
Hi team, We have an issue where we can't see the webreport propety tabs on CS 20.4, we follow the instructions of the article KB9267500 but it doesn´t works, we know that maybe the problem it's with the license on the OTDS, it's there any document that it can be helpful to understand our problem and to solve the issue?…
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Session time in Content Server - how does it work?
When you create a new session with Content Server using API (either using the 'auth' API or an 'Impersonate User' API), a ticket is created. This ticket is valid for a specific period of time (I think 30 minutes). Two questions: Suppose you use this ticket directly after you have created it. And then you don't use it for…
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Exporting Documents from CS v16
What is the efficient way to export 35000 documents with all versions from Content Suite v16 to Windows file system ? The documents are stored in multiple folders in Content Server . Thanks & Regards Saswata Mandal
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Brava Server inaccessible due to Remote Cache error
Hello everyone, I installed Brava for Content Suite alongside the Brava Server Components for my local instance of Content Server, yet I can't seem to access Brava Server as it gives me an Error 404. (I have made a server farm for it, I tried pinging it from Postman and I got a response with 200 meaning its okay, and when…
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Insert data into Content Server Form using REST API
Hi, I want insert data into Content Server Form using REST API. Is there any way available using REST ? If not can we do it using some other way ?
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How do I configure Electronic Signatures agents?
Hello Everyone, I want to use the electronic signatures model, and as I follow the installation & administration guide, I come across these: How do I enable/configure them? I wasn't able to find something in the OTCS Administration. Note: I have already installed all Appligent products and I have an Admin Server opened.
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Can't see Signature tab on My Account -> Settings
Hello, I'm trying to create a Workflow using Electronic Signatures on my local Content Server 21.3 Instance. I want to put a digital signature (a 30x40px image) but for that I need the 'Signature' tab in the settings menu, but I can't see it. On my instance I only have an Admin account that is by default in the Business…
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Content Server-REST API-Upload Docs with Category Attribute
I have folder with category (mandatory attribute called RecordType) in content server. I want to upload doc into that folder and add the category with Record type value using REST API. I know I can use nodes api to upload doc and then add/modify category attribute value. The problem is the parent folder has category with…
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Update owner in Content Server using REST API - Error: One or more parameters are invalid
Hi All, I am trying to update owner in Content Server using REST API. But i am getting "error": "One or more parameters are invalid" Please help!