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Smart View Widget Configuration
Hello, I wanted to inquire about adding banners or photos for each department-level folder in Enterprise Smart View. For example: - Enterprise - HR: Photo/Banner - Procurement: Photo/Banner Is there a way to accomplish this only through configuration changes? Or do we have to write codes for that?
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Unable to login using SSO after OTDS upgrade to 24.3
Hello All, We have recently upgraded the OTDS to version 24.3. After that, we are unable to log into OTCS using SSO. Once we hit the OTCS URL, it is going to the IdP Metadata URL configured under the Auth handler in OTDS. After that it is again showing the OTDS sign on the screen. In the log we are getting the following…
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Unable to Upgrade OTDS from 21.2 to 24.3
Subject: Assistance Required for OTDS Upgrade to Version 24.3 Dear Team, I am in the process of upgrading OTDS from version 21.2 to 24.3 and followed the steps below: Backed up Tomcat 9.0.34. Uninstalled the older Tomcat version. Upgraded Tomcat to 10.1. Redeployed the configuration files. Updated the Tomcat version and…
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Setting Ingress annotations during OTXECM deploy (Content Server focus)
Hi, More a discussion rather than requesting advice, but this may help someone. I've been doing my test deploys primarily to Google Cloud (mainly because I was able to get access to a PP deck outlining the details of this). One thing I do in order to get https working is I use ingress-shim annotations in my deployment to…
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Wrong number of bind values passed
In my LR “Wrong number of bind values passed” on version 23.4 Do you know about patch on 23.4 ?
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Use Case Documents for OTCS
Hello, Are there any use case documents for OTCS? I am looking for some use cases for departments like finance, HR, aftermarket, and sales using OTCS. Any leads?
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Celender Working days and holidays
Dears, we need to know the system defaults for the working days and holiday and how to change these defaults? Regards,
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Migration of files to Archive Center
Hello All, We need to migrate 10TB of data from on-premise file share to OpenText ECM. In our environment, we have only OTCS (installed on Azure tenant), and all the records management retentions are built on this. Now we are planning to go with Archive Center (OTAC) to migrate this volume so that we avoid the load of data…
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File upload using Rest API
Hello, I am new to the REST API world. I am looking for uploading multiple files in Content server along with the meta data information. We have meta data csv for that. Is there any sample code or guidelines available for doing this using the REST API?
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Query related to a columns not visible in Business Workspaces using widgets
Hello All, We have designed an html page and using below widgets to display business workspaces - "csui/integration/folderbrowser/folderbrowser.widget" and "csui/widgets/nodestable/nodestable.view" 2. We have global+custom (created via Facet volume) columns available in those Business Workspaces 3. From OTCS (smartview and…
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Upgrading Content Server 22.3 to 24.x
Hello All, I want to upgrade OTCS 22.3 to the latest version, 24.x. Is there any step by step guide available or any documentation that can help me to do this? This is the first time I am upgrading OTCS. Need a bit help before I start the activity. Thanks in advance. Regards, Raj
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Blazon fail to convert part of word files to PDF until restart the IGC services
The Content server version is 16.2.1. There's a customized webreport sub-tag to call blazon to convert word to pdf and add banner/watermark (oscript). This sub-tag works good for many years. But recently it meets problem. For example, there were more than 20 workflows using this sub-tag to convert file. Nearly half of them…
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Manage Secure Database connection
Hi Team, Someone know where the details like servername, port, password for the database objects stored which are created using the content server UI, Maintain Secure Database Connection, like is it stored in ini or the database table, i was not able to find the values in the ini since it only consists the main db details…
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Modifying WebReport Constants through another WebReport
Hello everyone, I would like to know if it's possible to modify the constant values of a WR using another WR? If so, how would I go about it? I did not find a sub-tag dedicated to this and I'm trying to avoid going into the Sub-tag development path. Thank you in advance.
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OBuild - parser errors
Hi OT Gurus (particularly @Dave Carpeneto @Juliano_Ghisi @Hany Samuel @Stephan Baumann). Working with OBuild, I've noticed something that I'm seeking guidance on whether this is a known issue/limitation, or whether perhaps some coding practices need review. For quite some time, OScript has permitted referencing…
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Using IDOL for Content Enrichment during content migration.
The purpose of this article is to show and share knowledge on how easy it is to use IDOL to "look" inside any type of content then in this case use that to correct the description of that content in it's target destination. In our example we will take content from Extended ECM and put that content into Core Content.…
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Redirect "My Documents" windows folder to Users Personal Workspace
Hello, We would like to have each users "My Documents" folder on their laptop automatically redirect when clicked to go into their personal workspace on our ECM content server. We are using Enterprise Connect already and can navigate in File explorer to content server but we want to force all users to use the personal…
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RM_DISPRESULTS Reviewer and Approver data showing incorrect IDs?
Hello, I am attempting to construct a LiveReport that shows a list of userid's associated with each disposition search. The reviewers are configured in RM to be assigned dynamically based on a category attribute value that stores a group for 1st set reviewers and another group for 2nd set reviewers. It does not appear that…
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Content Server REST API - Download File
I want to download a version of a document from Livelink/Content Server using REST API. It is working via postman. However using HTML/JavaScript there is an error. Kindly help. GET method for a node details is working but get version is not. GET node details - http://localhost/otcs/cs.exe/api/v1/nodes/30815 - Works! GET…
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How can I migrate/deploy OTCS groups?
How can I migrate or deploy Groups created in OTCS 22.3 from a development environment to other environments? Apologies for what seems like a basic question, but I have yet to find any documentation, help guides or other that mention it outside of an upgrade situation.