Unable to Upgrade OTDS from 21.2 to 24.3

rajsarkar2307
rajsarkar2307 Member
edited December 24, 2024 in General Questions #1

Subject: Assistance Required for OTDS Upgrade to Version 24.3

Dear Team,

I am in the process of upgrading OTDS from version 21.2 to 24.3 and followed the steps below:

  1. Backed up Tomcat 9.0.34.
  2. Uninstalled the older Tomcat version.
  3. Upgraded Tomcat to 10.1.
  4. Redeployed the configuration files.
  5. Updated the Tomcat version and service details in the Windows registry.
  6. Created an empty database in the SQL Server.
  7. Installed the OTDS 24.3 MSI file.

After completing the upgrade, the OTDS URL is not loading and shows a 404 error. However, the OTDS logs indicate that users, groups, and related data have been successfully exported to the database.

To address this issue, I reverted to the original state by uninstalling OTDS 24.3 and redeploying the backup files. While doing so, I observed that the OTDS services are no longer dependent on the registry files. I updated the registry entries with the new Tomcat service name (Tomcat10) and the Tomcat 10 installation path.

Currently, the old OTDS URL is loading successfully, but the upgrade process remains unresolved, leaving the environment in an unstable state.

Could anyone provide guidance or suggest a resolution to address the upgrade challenges and ensure a smooth transition to OTDS 24.3?

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Answers

  • rajsarkar2307
    rajsarkar2307 Member
    #2

    Just an update: OTDS is upgraded and loading fine on HTTP. However, it is not working on HTTPS. I have the SSL certificate in .pfx format, and I used the certificate directly in the Tomcat configure folder and updated the server.xml with the certificate path and password. Still, the URL is not loading on HTTPS. any help?

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