Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

CDR call detail records - API response status
The information in the the CDR Data Elements v1.3.PDF documents the status code that should be sent in response to the delivery as: StatusCode Contents will be an integer value. The value 0 indicates successful processing of the message, and any non-zero value indicates something less than complete successful processing.…
SMS API: Retry Algorithm
What are all the Retry algorithm present for SMS Delivery and what is the default one (i.e How many times EasyLink will attempt to make delivery to a number)
short codes- key words
Hi! Is there any documentation on how to use Keywords with an SMS Shortcode? I want to use one short code for different types of notifications using a keyword. Thanks!
Not receive SMS text message, but in MyPortal status is Delivered
I send a text message with flowing: status code =0 Successful Job Submit!!! Domain usme Job Number 91692663 Processing ID 0ACD070D-1122-111024152945311 and at MyPortal the status is Delivered, but I didn't get message. Is there anyway I can check MyPortal to see which phone# I sent and what is the message? thanks,
change the sender number to name
I noticed that SMS send out message with number such as 30939 instead of sender's name through API call. Is there any way we can configure that to use specific name or have to go through you to configure our account with easylink? Please advise. thanks,
EasyLink SMS Processing Statistics
Hi All, We are planning to integrateSMS service via Easy Link. Could you kindly let us know how many messages Easy Link can handle per second
Use of Namespace URL within Production API submissions
An existing customer of mine attempted to go live with a new API application this weekend, sending simple outbound fax. They pre-tested in PT system with no issues. They also tested with no issues from a local machine on their end to Production on our end, again without issues after they retrieved our security cert via the…
C# Can't Authenticate with sample project
Using the sample code with supplied test credentials and url supplied : https://test2messaging.easylink.com/soap/sync I'm receiving a "Error in parsing" from the EM.Authenticate(Submit_Request) CSharp_Authenticate.EMsgAPIGen.XOA.Authenticate(AuthenticateRequest AuthenticateRequest) "Header Request in unrecognized namespace…
need certificate to call SMS API
Hi I got "javax.net.ssl.SSLKeyException:" error when I try to do authentication through JDeveloper. Thanks in advance for any suggestions. My code snap is public void AuthenticateUser() { try { // Call Web Service Operation // Create XOA Service Object and Port (NOTE: This is from the PGiConnect Web Service imported // as…
Sample code will not compile
With your CS sample "JobSubmitRequestSMSOptions" I have created a web reference to the URL used ith the authenticationsample i.e. : http://premconn.premiereconnect.com/2007/02?WSDL Just 2 lines will not compile : 1) JS_JobOptions.SmsOptions = JS_SMSOptions; (Error: EMsgAPI_Demo.JobOptionsType' does not contain a…
Getting values from Voice control script
Hi, I would like to get the return values or any input values or return any flag values in specific transaction in VoiceScript. I would like to mark that contact no and report to the user or block that contact no because of invalid response from that person. Is it possible to get back the values in jobsubmit or…
Insert response from voice call into TTS Template
Can a response from a voice call be injected into a TTS template? If so, what is the syntax. As an example, I would like to set up a voice script that does something similar to the following: Transaction 1: "Please enter the value" (numeric input) Callee enters "42" Transaction 2: "You entered 42. If this is correct,…
Please could you explain this error message?
In response to a JobSubmit request Status code: 1 Status message: XOA-2000 [system error] : hm_create for UAN (1611) FAILED The processingID was 0ACD3608-1472-111012092911806. This was a duplicate of a previous transmission for test purposes so this wasn't the error I was expecting. Thanks.
Handling inbound faxes
Hi there, Is there an alternative to the SOAP push delivery mechanism for inbound faxes? Our customers are likely to be behind a firewall and unable to accept incoming HTTP requests. If you could provide details and documentation for alternative methods I'd be very grateful - a reply today would be much appreciated. Thanks…
Pilot Line style guide?
I followed the link below to access the Pilot Line style guide document, but it's broken. Please could you provide the correct URL? Thanks. http://xdms/intradoc/groups/development/documents/overview/banner_types.pdf
Efficiency of sending multiple Fax requests batched together
In another post, skamens wrote: By the way - we do have options that would allow you to include multiple deliveries in a single job, with customization on a per-recipient basis. That is more efficient for the system and probably for your code as well. Is your application such that this would be a possibility? I am seeing…
Questions on JobDeliveryStatus for use with Faxes
I have been taking some of the code from the VB sample and adapting it for use in my C# code. I have quite a few questions. First, there is code in the VB sample that inspects js.JobDeliveryStatus[0].JobData[0].DeliveryGroup[0].DeliveryDetail[currDelivery].Events and if it is set determines how many "pulls" there were, and…
How to specify that request is SMS type?
I use SOAPUI 4 and I take same example as in Basic_Guide_2_3.pdf to send SMS via WS with the wsdl http://premconn.premiereconnect.com/JobSubmit/2008/10?wsdl When I try with Production URL https://messaging.easylink.com/soap/sync I get the response with StatusCode 0 but when I verify in MyPortal I found that the task has…
Sending Secure Email
Does Easylink support sending Secure emails ? In case the email has an attachment, this would mean temporarily hosting the attachment at Easylink and providing the end-used with a link. If Yes, can you please point to some documentation on this topic. Thanks.
error in client for JobSubmit
Hi, I've created a test harness below to test the Xpedite fax service. We only need to send faxes to individual clients, so the bulk-send or broadcasting functionality is not required by us. I get the error - Object reference not set to an instance of an object at the line 'message.Contents[0] = content;'. Could you please…