Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

JobSubmit service clarification
HI Team, Need some information for Jobsubmit service, we are using Jobsubmit to send fax. 1. Rightnow we are setting <DeliveryRetryPattern>11</DeliveryRetryPattern> , i know its an optional field. If we remove this one still we are able to send fax. Is there any impact if we remove this while sending fax ?? 2. We have…
Multiple ( two ) faxes are sending for one fax jobsubmit request
Hi - I am sending fax jobsubmit request with coversheet information. But i am receiving two fax documents one with coversheet ( coversheet data populated as expected) and other with coversheet (no coversheet data ,empty coversheet) which is not expected at all. I have attached jobdeliverystatus respone also, its having two…
How to detect when communication error occurs
Hi team, Please tell me how to detect when communication error occurs after incoming call. If you received a communication error while receiving multiple pages, you can see that there was an incoming call with QueuedDocumentRetrieve. but if you get an error during the communication on the first page, you do not even know…
About BaudRate
Hi team, BaudRate of JobDeliveryStatus was "26400". BaudRate of QueuedDocumentRetrieve was "14400". Clould you tell me the reason of the difference? Thanks, Shingo
CallDate and ConnectTime
Hi, Could you tell me the definitions of the CallDate and ConnectTime in the QueuedDocumentRetrieve? I guess that CallDate means a communication completion time and ConnectTime means communication processing time. Correct? Thanks,
Fax coversheet is including even i am setting coversheet option as NO
As part of our testing I have tried some requests without coversheet option. For that I am setting Usercoversheet options as NO. But still the coversheet got appended to the fax document with empty data. Please find complete jobsubmit request and let us know if any changes required. <JobOptions> <FaxOptions>…
How to send TIFF with different size and resolution for each page.
Please tell me how to send TIFF with different size and resolution for each page. For example, the way to send A4 Fine and B4 Normal TIFF by JobSubmit and receive A4 Fine and B4 Normal. I tried two kinds of things as experiments. 【Experiment 1】 I joined A4 Fine TIFF and B4 Normal TIFF to create one file of multi-page TIFF…
Methods to acquire communication times
Hi team, Please tell me the methods to acquire communication start time, communication time and communication completion time after sending fax with JobSubmit. Please tell me the meaning of LastAttemptTime in the JobDeliverryStatus. Thanks,
Error code list
Hi team, It seems to me that JobSubmitResult > MessageResult > Status > ErrorList > Error > ErrorCode is not a Gumma Code. Do you have an error code list? Thanks, Shingo
Error code list
Hi team, It seems to me that JobSubmitResult > MessageResult > Status > ErrorList > Error > ErrorCode is not a Gumma Code. Do you have an error code list? Thanks, Shingo
Methods to acquire communication times
Hi team, Please tell me the methods to acquire communication start time, communication time and communication completion time after sending fax with JobSubmit. Please tell me the meaning of LastAttemptTime in the JobDeliverryStatus. Thanks,
How to get the number of pages sent to the receiver
Hi team, How can I get the number of pages sent to the receiver when a communication error occurs while sending by JobSubmit? It seems that the DocumentPageCount in the JobDeliveryStatus is the number of TIFF pages passed to JobSubmit. Is it right?
Receiver's CSID
Hi, I want to know how to get the receiver's CSID after sending a fax with JobSubmit. Thanks, Shingo
fax paging issue
Hi Team, I got one issue about fax paging issue when calling JobSubmit. In fact, the content can be in one page, but the fax I received which contains 3 pages. Could you help to take a look? Thanks in advance! Received fax is in attached, and following is my request: <SOAP-ENV:Envelope…
JobDeliveryStatusResult.JobDeliveryStatus.JobData.FaxInFaxID
Hi Team, I know a brief definition of the FaxInFaxID from API manual. But I need to understand the exactry definition and the format of FaxInFaxID. Please let me know about FaxInFaxID. Or, Can I get the definition and/or data-format of an Instracutin Sheet? Thanks, Shingo
JobDeliveryStatusResult.JobDeliveryStatus.JobData.FaxInFaxID
Hi Team, I know a brief definition of the FaxInFaxID from API manual. But I need to understand the exactry definition and the format of FaxInFaxID. Please let me know about FaxInFaxID. Or, Can I get the definition and/or data-format of an Instracutin Sheet? Thanks, Shingo
Communication failure of JobSubmit Response
Hi All, In case of a communication failure during processing of JobSubmit Response, I can't get a JobID from the response. In this case, How can I get the current status of this Job without the JobID? Or please let me know the other way to get a JobID. Thanks,
Handling QueuedDocumentRetrieve
Hi all, I can't get the response with a BASE64 encoded Image to use a following request message. Please let me know how to get an image. Request <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://ws.easylink.com/RequestResponse/2011/01"…
Error status from JobSubmit
Hi, We have an application that submits faxes via the JobSubmit request using a production Fax2Mail account, from time to time, the job submission would fail with no MRN returned and have below status description: <ns:StatusMessage>XOA-2000 [system error] : jm_create() failed, error 204</ns:StatusMessage> or…
CDR (Call Detail Records)
Hello, Is the push Service CDR also available for SMS and Email jobs? I only see references to Fax jobs. And if available for Email would it also have to Open Rate, Click Rate, how often a file is downloaded and unique open clicks? Thanks in advance Patrick