Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

JobID Status History?
Hi Does EasyLink keep a history of the status of all jobs faxed from a particular account? For e.g. if I wanted to query the status of a fax that was sent 6 months to a year ago. Would that be possible if I used JobID (and a datetime stamp if needed) as the unique identifier? Or is there another unique identifier I could…
Job created does not show up on dashboard
Hi, I created an HTML email job using the API. the job got created but i received no email and the job doesnt show up on test myportal dashboard. Job id: 1587460 processing id: 0ACD321E-1442-150617122424352Username: t2/prasadcan you please check what went wrong with the job?
Inbound Fax
Hi, We would like to host a web service for Inbound Faxes, I want to know what kind of response are you excepting after our webservice receives the inbound fax.
Password Encryption for SOAP Web Services
Hi, Our customer is enquiring whether it is possible to encrypt the password before calling the SOAP API. If yes, what type of encryption is supported? (symmetric / aymmetric; type of cryptography; using a predefined key string or certificate?) If it is unsupported, it is possible to do it through customization request?…
JobSubmit-- to multiple Fax numbers
Hi , I want to make sure, by using JobSubmit request whether it is possible to send the same document to multiple fax numbers in a single call . If so, let me know which element I have to use under <Destinations> element. I have tested for single fax number , as follows <ns1:Destinations> <ns1:Fax>…
Digital Fax
We are using the API to send faxes in our C# application. For testing we would like to send to a fax number that will then digitally process the fax and then we can look at it online or get an email instead of having to send to an actual fax machine. Is there support for this within the API or if not does anyone have a…
Showing up of CFS content in portal
· Is there a difference in the way Open Text stores data in the CFS via API & shows it on Portal. I was able to store data in CFS via API but it did not show up in the portal. Request to create CFS directory <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"…
Import/Export Access Templates from API/UI
Hi, Is there a way to access the templates created via the API? I am able to send the fax/email jobs through the API.But when I create the templates in the Portal and I want to reuse those templates I am unable to do so with the API. Is this feasible through API ? Also I cannot Import/export templates through the API.I am…
Customization of Easy Link Portal UI
Hi , Is there a way to customize the portal's UI for custom templates/dynamic branding ? Does it allow for the content or data entered to be downloaded from the portal to customer apps? Thanks & Regards, Ajeet Phansalkar
API - Java code
Hello, We got the following example when searching for Java code to implemet the API : https://apiforums.easylink.com/system/files/APISampleJava.zip In this example a Desktop App is generated using Swing. It looks as the app can be used to send simple messages. We need to send Fax message from java code itself without any…
XSD or WSDL for Fax CDR (Call Detail Records)
Hi, For Fax delivery status, we would like to host a web service. Can I get xsd or WSDL for Fax CDR (Call Detail Records)?
BlockLevel user vs customer in AddressBlockAdd
This is regarding the AddressBlockAdd message in the 2.6 API. What do the BlockLevel values user and customer mean? I could not find this in the API documents. If I send an AddressBlockAdd with the BlockLevel set to customer do I need to send another AddressBlockAdd message with the BlockLevel set to user in order to add a…
Alert while Job Submit for Fax
I'm getting the attached alert while submting the fax request. Please advise.
Custom Template for FAX Cover Sheet in JobSubmit
Hi, How to add different custom template's in fax cover page like Recipient Name, From, Attention To and comments. Thanks.
DNIS not available for this areacode/exchange mret=4
Hello , I have a problem i saw in the documentation a DNIS areacode : (https://apiforums.easylink.com/emapidocs/26AM/UserCreate/UserCreateRequest.html#LN24). And i don't know what is the available code for areacode. Can you help me please. Best regard
F2m User create error message
I am getting the below error while create the f2m user. I have attached the SOAP XML request. only the password i changed. Permission denied User Create operation-f2m user create requires[f2m admin or acl permission]
Unable to submit fax request using JobSubmitService
Getting below exception when i try to submit a job request for FAX using JobSubmitService. URL Used: https://test2messaging.easylink.com/soap/sync Exception: Client found response content type of 'text/html', but expected 'text/xml'. The request failed with the error message: --Visit us at <a…
How do I add/change the format for a received fax date time stamp ?
We are currently receiving faxes through QueuedDocumentRetrieve and have a request to add a received date time stamp to the top of the tiff. How can I add/ modify the received date time stamp embedded in the tiff on top of the page?
Multiple fields in Fax Coversheet
How can I add fields such as Date,Number of Pages into the Fax Cover Sheet using FaxCoversheetOptionType?
Actual time of fax sucssessfuly sent to destination.
Hi, To check the status of my job I used JobDeliveryStatus service, I want to know which element represents the actual time of fax sucssessfuly sent to destination. Whether it is <CompletionTime>, <LastAttemptTime> The response looks like below: <JobDeliveryStatus> <JobId> <XDN>test2</XDN> <MRN>xxxxxxxx</MRN> </JobId>…