-
CloudFax Trial Developer Account Authentication Access Error
Hello All, I am using OpenText Cloud fax for the first time and trying to send sample fax using below url. I am confused about using userid and password for testing. I have created developer account using my email address and go Service Password. What will be my userid and password for FAX REST API? can anyone share a link…
-
supported attachment file in SendFax
We have installed RightFax 21.2 version in our fax server. In Fax util, when we try to attach a file from send fax window then its only allow to attach a *.pcl file. Do we need to configure some settings to allow other file types like txt, docx, pdf or jpeg? Any help would be appreciated.
-
Fax2Mail Reports for Same Day Jobs
Hi there, I'm using a Fax2Mail - basically OpenText is sending all incoming faxes to an API endpoint on my end. I want to set up a report that's generated 3 times a day and indicates all jobs that failed that day - up until the time that the report was generated. The issue is that the OpenText admin portal only allows me…
-
updated list of all possible gamma codes
Hello, We received an "unknown" gamma code of 1001 from your API at 20:05 yesterday. I need to add that gamma code along with a short text description to our systems so I can restart our jobs that abended. Can you please tell me what that code means? Also, can you please provide a list of all possible gamma codes so I can…
-
500 Error when sending a fax
We are getting intermittent 500 errors when trying to send faxes. Then if we try to send the same fax again it will work. We get {"error_code":"2000","error_message":"Internal Server Error"} with a 500 status code. Does anyone know how to get more data on this error so we can try to work a way around it? Thanks.
-
Move a fax to a folder
We are switching our application from using the COM API to the web API and I'm having trouble figuring out how to move a fax to a folder once I've sent the job. Based on the web API help the only thing that seems like it might work is the "DocumentCommands" and the Route action. When I try that I get a "Sequence contains…
-
Facing issue in RightFax web API authentication
We are trying to integrate RightFax web API (Version RightFax 21.2) for Send and Receive Fax in our web application. While accessing RigthFax API methods through API URL (eg: "https://localhost/RightFax/API/Users/"), its asking for username and password, we have supplied admin credentials and its showing below error:…
-
Fax validation
Hello Do you validate fax numbers ? I've sent fax on number "adada!!!" and get "job_state": [ "Complete", "Posted" ], Is it ok ? Thanks
-
How to tell how many retries
When we check the status of a fax job and it fails, is there a way to get how many times the fax was retried before it is marked as failed? Right now we can tell the time between when it started and when it finally failed, but without knowing the algorithm and assuming things, we don't have a way to know if the fax was…
-
Receive fax status via callback URL (fax status webhook)
Could anybody provide me example of request how it should look. I'm just want to set callbackUrl and get json like in https://developer.opentext.com/apis/99b857ce-b749-4061-bc63-8a077e3a0818/Cloud%20Fax#tag/Fax-status on request 'reports' => [ 'type' => 'summary', 'report_destination' => [ [ 'url' =>…
