Core Messaging

Core Messaging (Cloud Fax and Notifications) is a cloud-based, comprehensive omni-channel messaging platform that increases the effectiveness of message creation and delivery. It is a coordinated solution to deliver essential communications via SMS, voice, email and fax with end-to-end visibility and message control.

Receive fax status via callback URL (fax status webhook)
Could anybody provide me example of request how it should look. I'm just want to set callbackUrl and get json like in https://developer.opentext.com/apis/99b857ce-b749-4061-bc63-8a077e3a0818/Cloud%20Fax#tag/Fax-status on request 'reports' => [ 'type' => 'summary', 'report_destination' => [ [ 'url' =>…
Faxing validation
Hello, Do you have any fax validation ? I'm tried to send fax on faxes like "asdasd!!!" and in the status i see - "Posted". Document was sent on fax "asdasd!!!" is it real ? array(4) { ["job_id"]=> string(16) "test2-1700499297" ["entry_time"]=> string(24) "2021-10-19T12:31:14.000Z" ["job_state"]=> array(2) { [0]=>…
Faxing callBack
Hello, need a help I'm trying to send fax I need to get sending status via callback(https://developer.opentext.com/apis/99b857ce-b749-4061-bc63-8a077e3a0818/Cloud%20Fax#tag/Receive-fax-status-via-callback-URL-(fax-status-webhook)) But server send me response that looks like I'm expecting json like in documentation. Could…
415 Unsupported Media Type
Hello. I'm tying to send fax and in all of cases getting `POST https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/faxes` resulted in a `415 Unsupported Media Type` response: {"error_code":"40015","error_message":"Missing Data"} Tried with different types, then created the identical request like in api-doc…
Call Back URL Failed In Web Hook Method
Send Fax The “send fax” URL is failing. (https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/faxes) We are getting an HTTP 500 error directly from this call. Documentation used https://developer.opentext.com/apis/82fa0a38-6512-4c21-8af1-…
Getting Error 40010 "Invalid JSON data" using the Email REST API
I am trying to send an email using the Messaging Email REST API and even when I submit with the sample request provided it returns HTTP 400 and the below. Any ideas?? { "error_code": "40010", "error_message": "Invalid JSON data" }
Help with JobSubmit error response - XOA-2000 [system error] : jm_create() failed, error 204
Suddenly getting this error after no changes on our side: { "Envelope": { "Header": { "Response": { "SenderKey": "http:\/\/messaging.easylink.com\/2_6_x\/JobSubmit", "ProcessingID": "xxxxx" } }, "Body": { "JobSubmitResult": { "Status": { "CompletionTime": "2021-08-09T14:28:32.064Z", "SubmissionTime":…
Need help debugging undocumented error - "XOA-2000 [system error] : jm_create() failed, error 204"
Our fax service suddenly stopped working, despite no changes on our side. Here is what we are sending in (we have some steps to transform the json into xml, this is prior to that step, so if any more info is needed I can dig in further and provide): { "documents": [ { "documentID": "123", "documentContent": "Hello World!"…
Problem viewing the image file from the web portal after submitting a fax through JobSubmitService
Hi @mparvathi_2021, I have an issue with the image file that I'm sending through JobSubmitService API. I can confirm on my side that the file is existing in the my directory and I think I set the path correctly in the code but when I view it from the web portal, all I see is the cover page and a blank page with an "x"…
XOA Service Error encountered when viewing the document sent through fax
Fax was successfully sent through JobSubmit API returning a status code = 0 But as soon as we click the “View” link at the right side under Actions column in the Web Portal (https://myportal.opentext.com/), we will hit the error popping up on the screen: XOA Service Error What could cause this error and how do we avoid it?…
Enhanced Email Options - From Address and ReplyTo not working
I have submitted an email job with an enhanced email option and I setup the From address and Reply to as follows, EnhancedEmailOptions = new EnhancedEmailOptionsType() { Subject = new EncodableStringType() { Value = "Test Email" }, FromDisplayName = "Some Value", FromAddress = "Noreply@website.com", ReplyTo =…
Access Opentext Jobsubmit service SOAP API in .Net Core
I am trying to send email using opentext email API. When I add web service to my application, I can able to access all methods. My doubt is, There is no Jobsubmitservice class. How to use JobSubmitAsync to submit a job. is there any samples available in .net core ?
How soon can JobDeliveryStausRequest be checked?
Typically, as we submit a new fax and get a jobID, the endpoint that serves JobDeliveryStatus is ready to go immediately. We check the first status after 67 seconds to catch the initial errors like 2006, 6500, 5103, 9001, etc., and then we check the status progressively in respect to the fax size. It works fine, but there…
I need Opentext Rest API submit URL For Email
Hello, I need to send email job using REST API. Can you please share the submit URL for Email. I have one for Fax (i.e.) https://t2api.us.cloudmessaging.opentext.com/mra/v1/outbound/faxes. But i need to send a Job type as an email using REST API. Thank You !!
Clarifications on accessing the API endpoints like JobSubmit, Authenticate, etc.
Hi. I am using a F2M user account (username: qinlei.fan@ricoh-usa.com) in accessing the endpoint: https://messaging.easylink.com/soap/sync inside the code that I've written for the API to authenticate user, send fax, etc. and it works fine. However, I have created a user inside https://myportal.opentext.com/XddsPortal and…
Page count not showing in the coversheet
I'm using a JobSubmit API in sending the fax with a coversheet that is set in the web admin. I was able to display everything except the page count as shown below: Below is the code snippet that I used for setting the coverpage: I presume that this count should be automatic upon sending the fax but it looks like its not.…
Can you share simple Program for sending attached PDF document via FAX using JobSubmit service.
Can you share simple Program for sending attached PDF document via FAX using JobSubmit service. Without CSV file.
Error in Job Detail service
Hi, I have a code for Job Detail and I kept getting the error details below: Error Message: Domain not available for this request : xsi Error Code:12801 Below is a part of my code that sets the XDN from the successful JobSubmit call: com.easylink.ws.JobDetail._2020._06.JobIdType[] JobId = new…
Getting a "Failed" status when using MMCoverSheetRetrieve API
Hi, We want to be able to retrieve the names of the cover pages from the web admin portal as shown below: and use the name upon sending the fax in our code using the JobSubmit API. However, I'm currently encountering a "Failed" status using the MMCoverSheetRetrieve API as shown below: Can you please let me know if there's…
Issues encountered with JobSubmitService
Hi, I was trying out the java code for 2.6 as found on this link: https://apiforums.easylink.com/system/files/JavaFaxSample2.6_0.txt However, after generating the java classes and stubs from wsdl, I can see that JobSubmitService is an interface which as a result, gives the "cannot instantiate" error in the code below…