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Changing Icon Causes Unexpected Behavior
The information in this article applies to: Product: Metastorm BPM Version: 7.x Issue * If the icon for a stage or action is replaced with a custom image, all of the stages or actions of the same type are given the new image when the procedure is saved. When the procedure is saved again, the image may revert to the default…
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Browser Window Fails to Close When Using Auto Refresh with External URL
The information in this article applies to: Product: Metastorm BPM Version: 7.x Issue * An action in a procedure has no form associated with it, and Confirm action is not checked. Using an external URL, a user accesses a folder that has this action available. For example,…
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BPM Engine Startup Sequence
The information in this article applies to: Product: Metastorm BPM Version: 7.5 7.5.1 Discussion BPM Engine Startup Sequence 1. Locale details are checked. 2. Event log access is configured. 3. An OS version check is performed. 4. Check that the engine is not already running on this machine. 5. Most registry lookups are…
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Sending Mail Fails When Using SendMail Sample Procedure
The information in this article applies to: Product: Metastorm BPM Version: 7.5.1.7 Issue * Sending mail to an SMTP server or to a pickup folder fails when using the SendMail sample procedure with the Mail sample library. For example, when using the SendMail sample procedure, the user receives the error message Engine…
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Database Access By Complex Type Mapper in Process Designer
The information in this article applies to: Product: Metastorm BPM Process Orchestrator for Web Services Version: 7.5.x Issue * How does the Complex Type Mapper determine which database should be used to retrieve custom variables? * Nothing happens when the Complex Type Mapper button is clicked. Resolution * The Complex…
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Name Requirements and Non-Supported Characters in Metastorm BPM Procedures
The information in this article applies to: Product: Metastorm BPM Version: 7.x Discussion * The following is a list of requirements and restrictions on names and text used in Metastorm BPM Procedures as specified in the Designer User Manual. The number in parentheses (e.g. 1.4.3) indicates the section where this can be…
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RSS - Atom Feed Does Not Work With Windows Single Sign-On
The information in this article applies to: Product: Metastorm BPM Version: 7.x Issue * When using RSS - Atom feed URLs to access Metastorm BPM when Windows single sign-on (SSO) is configured, the user receives the following HTTP error message: 401 - Access Denied. Resolution * This is expected as the RSS - Atom feed with…
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Fixed Form Size When Using Web Forms in Outlook Client
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 6.x 7.x Issue * When the Metastorm BPM Outlook client is configured to open forms with Internet Explorer, all of the forms are the same size when they open, even though the sizes vary when opened in a web browser. Resolution * This has…
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Duplicate Stage Names in Map Segments Cause Unexpected Behavior
The information in this article applies to: Product: Metastorm BPM Version: 7.5.x Issue * A map should not contain map segments that have the same stage name. For example, a map should not contain map segments that contain more then 1 stage named Manager, even if the actions available to the stages are different. Actions…