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Can't Display Chart When Using Business Activity Monitoring (BAM) Forms
The information in this article applies to product: e-Work 6 Issue * One of the administrative procedures that is installed with e-Work 6 is Business Activity Monitoring.epc. When I click the button 'Display Chart ...' on the form, nothing happens. Resolution * In order for the button 'Display Chart...' to work, you must *…
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OLEDB Provider Cannot Be Found
The information in this article applies to product: e-Work 5 & 6 Issue * The error message 'Provider cannot be found. It may not be properly installed.' is generated when trying to use the Designer or Utilities. Resolution * The e-Work Engine, Designer, and Utilities use OLEDB and require that an OLEDB Provider be…
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Maintenance Release 6.0.1.0
The information in this article applies to product: e-Work 6 Issues Resolved * Lack of support for GroupWise 6.5 SP1a and SP1b. * Row numbers appear in grids when using chained actions. * When trying to start Outlook, one of the follwing errors is encountered: 'An error occurred while attempting to login to an e-Work…
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Procedure Connection Not Stored
The information in this article applies to product: e-Work 6 Issue * I enter the connection details, check the 'Use stored connection' checkbox on the 'General' tab of the Procedure Properties for my procedure, click 'OK', and save the procedure. Then when I publish the procedure, the screen appears asking for connection…
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e-Work Engine Service Not Installed
The information in this article applies to product: e-Work 6 Issue * When installing e-Work, an Engine account that contains a space in the name causes the e-Work Engine service not to be installed. No errors or warnings are generated. E.g. "e Work" will fail, but "eWork" will allow the service to be installed. Resolution…
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List Maintenance Procedure Fails to Move Folders
The information in this article applies to product: e-Work 6 Issue * Using the 'Move' button in the Administrative Procedure 'List Maintenance' does not delete or copy the folder as expected. Resolution * Replace the existing copy of List Maintenance.epc with the revised version that can be found here.
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Synchronous Scripts Fail at System Stage
The information in this article applies to product: e-Work 6 Issue * Synchronous scripts fail when being called from a System stage, leaving folders at the stage. Resolution * Install e-Work 6 Hotfix 1 (6.0.0.1), which can be found here.
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Revised List of ODBC and OLEDB Drivers for Version 6
The information in this article applies to product: e-Work 6 Note : It is strongly recommended that an Oracle 9 R2 client be used with the ODBC and OLEDB drivers mentioned below to connect to an Oracle 8.1.7 or 9 R1 database server. ODBC Drivers The following ODBC drivers will be supported for use with e-Work 6.0. *…