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Understanding Priority of Transactions/Transfers
The information in this article applies to: Product: MIM and PM4Data Version: 7.x - 8.1.8 Platform: all Discussion * The product uses messaging to send instructions to various components and to deliver data for file transfer requests. Websphere MQ utilizes message priority to determine which messages are processed first.…
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Coordinator Dispatcher Stops Processing Work
The information in this article applies to: Product: MIM and PM4Data Version: 8.1 - 8.1.8 SR 4 Platform: Open Systems Issue * The system stops processing work. In-progress work stops and no new processes are serviced. The cause of this problem is the Coordinator Dispatcher, which is being removed from the product in a…
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Metastorm BPM 6.6.4.6 Requires Running SQL Scripts for Oracle
The information in this article applies to: Product: Metastorm BPM Version: 6.6.4.6 Issue * If Oracle is used as the database, the following error message is written to the Windows application event log after Metastorm BPM 6.6.4 hot fix 6 (6.6.4.6) is installed: Event Type: Error Event Source: e-Work Engine Event Category:…
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SendMail Sample Procedure Formats All Mail as Text
The information in this article applies to: Product: Metastorm BPM Version: 7.0 7.5 Issue * Although the HTML radio button is selected as the message format on the Mail form, mail is sent as text. Resolution * The message format is hard-coded for text in the procedure. To enable the message format option, replace the zero…
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%Action.Name Not Empty at Folder Page
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 5.x 6.x 7.x Issue * A user opens a folder from their To Do or Watch list, and %Action.Name is populated even though the user has not taken an action. Resolution * The Designer User Manual was revised as follows for version 7.5: This…
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Error Message in Place of Service List When Trying to Log In
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 6.6.2 6.6.3 6.6.4 7.x Issue * When trying to log in to Metastorm BPM with a browser, the login screen fails to appear and a message similar to one of the following is displayed instead of the service name: The path is not of a legal form.…