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Metastorm BPM Fails to Uninstall on Windows Vista
The information in this article applies to: Product: Metastorm BPM Version: 7.5 Platform: Windows Vista Issue * When uninstalling Metastorm BPM on Windows Vista, the uninstall appears to complete successfully; however, the product is still installed. Resolution * Workaround 1 Run the uninstall a second time, ignoring an…
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eworkGetCell Only Returns Data From First Page of Grid
The information in this article applies to: Product: Metastorm BPM Version: 7.0 7.0.1 Issue * A client-side script uses the function eworkGetCell to return the selected value from a grid. However, eworkGetCell only returns data from the first page of a grid. Nothing is returned from subsequent pages. Resolution * This has…
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Default Size for Text Fields, Radio Groups, and Drop-down Fields
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 6.6.x 7.x Issue * The Designer User Manual gives conflicting information for some field sizes. Resolution * The following is correct: The default size for text fields, radio groups, and drop-down fields is 250 characters. If you need to…
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Logging Engine Events to a File Fails
The information in this article applies to: Product: Metastorm BPM Version: 7.x Issue * As documented in the Administration Guide, the Metastorm System Administrator is used to enable event logging to a file. After this is configured, Process Engine events are no longer written to the Windows event log, which is as…
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McAfee VirusScan Enterprise 8.0i Causes Memory Leak When Scanning Scripts
The information in this article applies to: Product: Metastorm BPM Version: 6.x 7.x Issue * Metastorm BPM users may get error messages when trying to open folders, take actions, or submit forms that call VBScript or JScript scripts. * When the Metastorm Process Engine executes scripts, memory usage by the dllhost.exe…
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Web Services Script Fails After Upgrade to Version 7.5
The information in this article applies to: Product: Metastorm BPM Version: 7.5 Issue * After upgrading to Metastorm BPM version 7.5, a call to a web service fails when using a script built with the Web Service Import Wizard in a previous version. An error message similar to the following is generated: Unable to execute…
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Changing the Session Time-out Period
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 6.x 7.x Issue * How can the length of the session time-out period be changed from the 60 minute default? Resolution * Publish and access the Update time out administration form to make the change. The procedure can be found at :\\Program…
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Designer Access Violation Due to Text Variable Size
The information in this article applies to: Product: Metastorm BPM Version: 7.0 7.0.1 Issue * Publishing a procedure fails against SQL Server or Oracle, and an error message similar to the following is displayed: Error - Access violation at address 0040470A in module 'eDesigner.exe'. Read of address 6F69747 Resolution *…