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'Wed' Is Not a Valid Integer Value
The information in this article applies to product: e-Work 6.x Issue * When trying to log in to e-Work through the web, an error message similar to the following is displayed (the day can vary): Level 1 Source:URLPackager Type:EConvertError Message:'Wed' is not a valid integer value Level 2 Source:URLPackager…
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External Forms with Win32 Clients
The information in this article applies to product: e-Work 5.x 6.x Issue * When using external HTML or PDF forms with the Win32 clients (Outlook or GroupWise), the forms are not rendered properly. This occurs whether or not the option to "Open forms with Internet Explorer" is selected. Resolution * External forms are only…
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Install Wizard Completes Prematurely
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 5.4 6.x 7.x Issue * When installing or uninstalling Metastorm BPM (e-Work), soon after the Installer has begun, it stops and displays an error message similar to one of the following: * Setup Wizard Completed The wizard was interrupted…
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Single Quote Stored as Inverted Question Mark in Oracle 8.1.7.3
The information in this article applies to product: e-Work 5.4 - 6.5 Issue * When using supported Oracle drivers with Oracle 8.1.7.3, a single quote entered in a memo or text field is stored as an inverted question mark in the Oracle database. Resolution * This is a known bug in Oracle 8.1.7.3. The solution should be to…
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Changing the Identity of the IWAM/IUSR Account
The information in this article applies to product: e-Work 6.x Issue * The Windows IWAM and IUSR identities (username/password) are stored in 3 locations: * Internet Information Server (IIS) metabase * Computer Management (Local Users and Groups) * Component Services * If the identity for each is not the same in each…
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External URL Where Single Sign-On is Configured
The information in this article applies to product: e-Work 6.1 and later Issue * When using an external URL to access e-Work that is configured for Single Sign-On (SSO), an error may be displayed in the browser, e.g. Single Sign-on Error Error - 1002 Description - 1002 Source - eExternalForm.asp Resolution * Make sure all…