-
Form Fails to Submit With Empty Editable Grid
The information in this article applies to product: e-Work 6.5 Issue * In the web client, a form that contains a blank editable grid will never submit unless the user tabs to the grid and presses CTRL + DELETE. No errors are generated. Resolution * This has been fixed in e-Work 6.6.1 and later.
-
Name of Map Group Should Not Contain an Ampersand (&)
The information in this article applies to product: e-Work 6.5 6.6.x Issue * The Services Manager allows the name of a map group to contain an ampersand (&). However, if a map group name contains an ampersand, no map groups appear in the blank forms list in the web client. Resolution * This is a known issue. Do not use…
-
Bold Form Font Overrides Regular Label Font
The information in this article applies to product: e-Work 6.6.x Issue * When a form font is set to 'bold' in the Designer, and a label on the form has its font set to 'regular', the label is rendered as 'bold' in the web client. Resolution * This is a known issue.
-
'The Page Cannot Be Found' Message or Login Screen Instead of SSO Login
The information in this article applies to product: e-Work 6.x Issue * When trying to access e-Work when Single Sign-On (SSO) has been configured on Windows Server 2003, a user is presented with either 'The page cannot be found' message (HTTP Error 404 - File or directory not found.) or the login screen, depending on the…
-
Microsoft Office Installer Starts When Envision Is Launched
The information in this article applies to product: e-Work Envision Issue * When Envision is first launched, the Microsoft Office installer is also launched and Envision fails to start. Resolution * If Microsoft Office is present on the Envision server, no part of the Office installation must be pending. This could happen…
-
Monitoring Engine Availability
The information in this article applies to product: e-Work 6.6.1 and later Question * Can e-Work engine availability be monitored through a specific port? Discussion * Communication with the engine is done through (D)COM only. A discussion of ports is somewhat misleading. The exact network transport by which DCOM…
-
Oracle Database Scripts Fail to Run
The information in this article applies to product: e-Work 5.x 6.x Issue * When the e-Work scripts eWorkProcedures.sql and eWorkPackage.sql are pasted into SQL Plus, they fail to run to completion. This, in turn, prevents the engine from starting. Resolution * The Oracle SQL scripts must be run in SQL Plus using the @…
-
Engine Fails to Start
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 6.x 7.x Issue * When the Engine service is trying to start, the following messages may be generated, either as pop-ups or in the Windows application event log: * The e-Work Engine service on Local Computer started and then stopped. Some…