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'The Page Cannot Be Found' Message or Login Screen Instead of SSO Login
The information in this article applies to product: e-Work 6.x Issue * When trying to access e-Work when Single Sign-On (SSO) has been configured on Windows Server 2003, a user is presented with either 'The page cannot be found' message (HTTP Error 404 - File or directory not found.) or the login screen, depending on the…
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Microsoft Office Installer Starts When Envision Is Launched
The information in this article applies to product: e-Work Envision Issue * When Envision is first launched, the Microsoft Office installer is also launched and Envision fails to start. Resolution * If Microsoft Office is present on the Envision server, no part of the Office installation must be pending. This could happen…
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Monitoring Engine Availability
The information in this article applies to product: e-Work 6.6.1 and later Question * Can e-Work engine availability be monitored through a specific port? Discussion * Communication with the engine is done through (D)COM only. A discussion of ports is somewhat misleading. The exact network transport by which DCOM…
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Oracle Database Scripts Fail to Run
The information in this article applies to product: e-Work 5.x 6.x Issue * When the e-Work scripts eWorkProcedures.sql and eWorkPackage.sql are pasted into SQL Plus, they fail to run to completion. This, in turn, prevents the engine from starting. Resolution * The Oracle SQL scripts must be run in SQL Plus using the @…
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Engine Fails to Start
The information in this article applies to: Product: Metastorm BPM (e-Work) Version: 6.x 7.x Issue * When the Engine service is trying to start, the following messages may be generated, either as pop-ups or in the Windows application event log: * The e-Work Engine service on Local Computer started and then stopped. Some…
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Unable to 'Run asynch script' or 'Run inline script' in Designer's Integration Wizard
The information in this article applies to product: e-Work 6.6.1 Issue * If the Designer is running on Windows XP SP2 or Windows Server 2003 SP1, one of the following error messages appears when using the Integration Wizard to select 'Run inline script...' or 'Run asynch script...': Script host app domain has not been…